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Maiden Home

Direct-to-consumer, handcrafted American-made furniture

Senior Sales & Design Advisor

Full-Time
$80k - $90k/yr
Senior
New York, NY, USA
In Person
RetailRetail Sales

About the job

Requirements
  • At least 5 years of experience in luxury furnishings, interior design, or a similar architecture-and-design client-facing role.
  • A strong existing network of trade and interior designers.
  • An entrepreneurial approach to building a book of business.
  • Strong interpersonal skills and a hospitality-driven approach to service.
  • Confident communication, organization, and follow-up habits.
  • Passion for design, furniture, materials, and the luxury home space.
  • Self-motivation and a solutions-oriented approach.
  • Comfort using customer relationship management systems and managing detailed order workflows.
  • Ability to work a full-time schedule, including weekends.
  • Ability to remain on the floor for extended periods and lift up to 25 pounds.
Responsibilities
  • Achieve and exceed individual sales targets while contributing to overall showroom goals.
  • Identify, plan, and execute activations and events that drive incremental revenue and build brand awareness.
  • Manage the full client lifecycle, from first contact through purchase and post-sale follow-up.
  • Identify, prospect, and develop relationships with residential and trade clients.
  • Deliver tailored experiences to walk-in and appointment-based clients.
  • Serve as a product and brand expert, guiding clients toward solutions aligned with their aesthetic, functional, timeline, and budget needs.
  • Maintain fluency in product knowledge, customization options, and care recommendations.
  • Work with Client Services and Operations teams to ensure smooth order processing and a seamless client experience.
  • Maintain showroom standards and contribute to a clean, inspiring environment.
  • Adapt in real time to a fast-paced, client-first retail environment.

About the company

Maiden Home offers high-end, customizable furniture sold directly to consumers. Its e-commerce platform lets customers design and order custom pieces that are handcrafted by U.S. artisans, supported by a New York City retail presence. The business model removes traditional retail middlemen, enabling lower prices for luxury-grade products while maintaining American-made quality. The product works through an online customization and ordering flow, followed by careful, artisanal fabrication and direct-to-customer delivery. Maiden Home differentiates itself by combining direct-to-consumer pricing for custom, American-made furniture with a strong emphasis on craftsmanship and online-to-offline shopping (plus a flagship store), avoiding typical luxury retailers who rely on multiple intermediaries. The company aims to make high-quality, customizable furniture accessible to design-conscious consumers while growing its brand through e-commerce expansion and selective flagship retail locations.

Company Size

51-200

Company Stage

Seed

Total Funding

$960K

Headquarters

New York City, New York

Founded

2015

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Simplify Jobs

Simplify's Take

What believers are saying

  • In 2025, Maiden Home added the Reade Collection in walnut and white oak finishes.
  • The Kenmare Chair shipped within five weeks in 2025, signaling stronger fulfillment speed.
  • Founder Nidhi Kapur said in 2023 the company self-funded store expansion from high sales.

What critics are saying

  • Maiden Home's last disclosed financing was December 2019, leaving expansion reliant on operating cash.
  • Additional stores in Los Angeles and Miami raise rent, inventory, and staffing burdens quickly.
  • A bad retail rollout can drain cash and choke the company before new financing arrives.

What makes Maiden Home unique

  • Maiden Home designs in New York and handcrafts in North Carolina, keeping tight brand control.
  • Its 2023 Meatpacking flagship and interior design consultations turn online furniture into tactile selling.
  • The 2022 Contract Program and made-to-order customizations serve hospitality and commercial buyers.

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Benefits

Health Insurance

Vision Insurance

Dental Insurance

Unlimited Paid Time Off

Parental Leave

Sabbatical Leave

Commuter Benefits

Mental Health Support

Growth & Insights and Company News

Headcount

6 month growth

-16%

1 year growth

1%

2 year growth

0%
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As direct-to-consumer (D2C) companies look to drive more long-lasting relationships, many are finding that if they want to deepen customers’ connection to their brands, they must offer physical touchpoints, and New York City is the place to do it. Brands selling everything from small items (both in size and value) such as bracelets to large purchases (again, in both senses) such as beds have been entering the brick-and-mortar channel or expanding their physical retail presence. For instance, D2C accessory brand Ink + Alloy posted to social media Thursday (Oct. 12) about the opening of a store in New York City. Last week, D2C apparel brand GSTQ announced a pop-up shop to sell its fall and holiday collections in Rockefeller Center, a holiday season destination for many consumers

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