Z

Zions Bank

Offers retail and commercial banking services

Branch Relationship Banker - Personal Banker

Retail & Commercial BankingPosted on Nov 9
Full-timeHumble, TX, USAIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • At least 2 years of prior banking experience is required, preferably in a universal banker, personal banker, or comparable retail banking role.
  • Bilingual proficiency in English and Spanish is preferred.
  • Proven relationship-driven sales experience, including identifying opportunities, meeting targets, and cross-selling banking products.
  • Knowledge of consumer lending processes and the ability to guide clients through loan applications.
  • Broad understanding of banking products, including deposits, loans, credit cards, and investment solutions.
  • Effective negotiation and influencing skills to recommend appropriate financial solutions.
  • Strong problem-solving abilities to address client needs, resolve issues, and handle inquiries.
  • Strong organizational, multitasking, and prioritization skills in a fast-paced environment.
  • Proficiency in basic math, computer applications, and banking systems or software.
  • Ability to obtain and maintain Nationwide Mortgage Licensing System registration in compliance with SAFE Act requirements.
  • Ability to work a flexible schedule during the listed hours, including alternating Saturdays.

Responsibilities

  • Lead sales discovery and client relationship management by conducting financial needs assessments and recommending tailored banking products and solutions.
  • Build and manage client relationships while generating business through outbound outreach, sales calls, in-branch engagement, and ongoing service support.
  • Promote and cross-sell bank products and services, identify referral opportunities including commercial lending, and ensure timely follow-up.
  • Open and service accounts, issue ATM cards, originate and close consumer loans, and address client inquiries.
  • Deliver sales-focused banking solutions that support branch performance while providing service to new and existing customers.
  • Identify business opportunities to support revenue growth while managing risk.
  • Resolve client concerns through direct resolution or appropriate escalation.
  • Process teller transactions accurately within authorized limits and handle day-to-day branch service responsibilities.
  • Maintain compliance with banking regulations, policies, and security protocols while safeguarding client information.
  • Collaborate with branch leadership to track performance goals and support branch operations.

Desired Qualifications

  • Experience in teller operations and new account servicing.

About the Company

Zions Bank

Offers retail and commercial banking services

Zions Bank is a financial institution that provides traditional banking services to individuals and businesses, including personal and business accounts, loans, mortgages, and investment services, delivered through branches and digital channels. The company differentiates itself by prioritizing people—employees, clients, and communities—through strong benefits, learning opportunities, community involvement, and autonomy that enables employees to grow in their roles. This focus on people and community sets Zions Bank apart from competitors that may emphasize products alone. The goal is to help customers succeed financially while also empowering employees and serving as a premier employer of choice that contributes to the communities it serves.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Salt Lake City, UT
Founded
1873

Recently Posted Jobs

Explore more opportunities at Zions Bank

See more jobs