Full-Time

Virtual Outdoor Sales Specialist

Posted on 12/20/2024

Wayfair

Wayfair

10,001+ employees

E-commerce platform for home goods sales

Consumer Software
Consumer Goods

Compensation Overview

$16Hourly

+ Uncapped Monthly Bonus

Junior, Mid

Company Historically Provides H1B Sponsorship

Remote in USA

Category
Inside Sales
Sales & Account Management
Required Skills
Sales
Requirements
  • Location: This is a work from home position where you will be working virtually.
  • Sales Experience: 1 - 3 years of previous sales experience with demonstrated success in meeting or exceeding KPI’s or performance metrics. (Previous technical category sales experience is highly preferred.)
  • Category Knowledge: sales knowledge, strong business acumen, and ability to use your expertise to assist customers through their purchasing needs.
  • Adaptability: You must have a willingness to adapt and grow in a fast paced, high growth industry.
  • Effective Communications: Strong command of written and verbal communications to drive your performance.
  • Technical Proficiency: Comfort with learning new tools or systems and previous experience with Google, Microsoft office or other email platforms, video conferencing, multiple screens, spreadsheets, etc.
  • Multitasking Ability: Capable of handling multiple conversations or customers simultaneously while maintaining an excellent customer experience.
  • Private Workspace: A private and dedicated workspace free of any distractions (roommates, children, spouses, pets, etc.) or noise (radio, tv, etc.) Wayfair will provide the equipment needed.
  • Internet Speed Requirements: Ability to maintain internet speeds of 25mbps (download) and 5+ (upload) to support voice traffic and HTTPS web traffic. You must be hardwired, no wifi permitted.
  • Training: Wayfair wants to ensure your success, this is why our sales training is 100% mandatory. We are unable to accommodate any misses, time off, or tardiness during this timeframe.
  • Education: Bachelor’s degree or college diploma equivalent is preferred, but not required.
Responsibilities
  • Grow and Leverage Sales Expertise: Use your deep product knowledge and sales skills to help Wayfair customers navigate purchases within the applicable category.
  • Meet a High Performance Bar: Meet or exceed your monthly revenue, calls per day targets, and/or other established KPIs in alignment with business expectations.
  • Influence Sales: Utilize and expand your skills in selling products in a high growth and technical category through creative offerings and impactful initiatives.
  • Engage Customers: You will communicate with inbound customers as well as outbound follow ups for specialized category sales inquiries, working to create a positive customer experience from start to finish.
  • Adapt to Rapid Change: Engage in a high-energy, focused, and dynamic work environment where there can be quick pivots in our products, promotions, offerings, and operations.
  • Collaborate Effectively: You’ll bring a willingness to share your innovative ideas and solutions to help make Wayfair a first in class customer experience.
  • Continuously Learn: Grow through Wayfair’s world class training and continuous career development opportunities You’ll be trained on our offerings, software, processes and supplier capabilities.
  • Act as a Brand Ambassador: Embody the Wayfair People Principles as a North Star in all your work to provide a first class customer experience. Exemplify a positive and professional attitude on a daily basis with customers and your team members.

Wayfair specializes in selling home goods through its e-commerce platform, wayfair.com. It offers a wide variety of products, including furniture, lighting, cookware, and appliances, catering to different styles and budgets. Wayfair connects consumers with over 5,000 brands, allowing it to provide a large selection of items without needing to manage extensive inventory. The company earns revenue from product sales and advertising fees from suppliers promoting their products on the site. Wayfair's unique selling point is its extensive range of home-related products, making it a convenient one-stop shop for customers. The goal of Wayfair is to simplify the shopping experience for home improvement projects by offering curated collections and appliance packages.

Company Stage

IPO

Total Funding

$341.4M

Headquarters

Boston, Massachusetts

Founded

2002

Growth & Insights
Headcount

6 month growth

1%

1 year growth

14%

2 year growth

-3%
Simplify Jobs

Simplify's Take

What believers are saying

  • Wayfair can capitalize on the demand for eco-friendly products by expanding green lines.
  • The rise of AR in e-commerce enhances online shopping experiences for Wayfair customers.
  • Remote work trends increase demand for home office furniture, benefiting Wayfair's offerings.

What critics are saying

  • COO Thomas Netzer's departure may lead to operational disruptions and strategic shifts.
  • Closing a returns center and layoffs could harm customer satisfaction and reputation.
  • Brick-and-mortar store openings may divert resources from Wayfair's core online business.

What makes Wayfair unique

  • Wayfair offers a vast selection of home goods through its marketplace model.
  • The company provides curated collections, simplifying home improvement decision-making for customers.
  • Wayfair's extensive product range caters to diverse styles and budgets.

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