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Walmart

Sells groceries and essentials in stores and online

Coach Operations Manager Trainee

Retail Store ManagementPosted on Nov 13
Full-timeSaraland, AL, USAIn-person

About the Job

Requirements

  • Meet one of the stated minimum qualification paths: two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
  • Complete and pass job-required trainings and assessments, such as Academy and Open Door trainings.
  • For facilities that sell firearms, successfully complete the firearms-specific Criminal Background Check and Firearms Authorized Training.
  • For facilities that sell only ammunition where state-specific requirements apply, hold a current state-issued Certificate of Eligibility.

Responsibilities

  • Lead and develop teams by teaching, training, actively listening to associates, touring stores, providing feedback, and communicating and collaborating with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
  • Introduce and lead company change efforts, set clear expectations and guidance for implementing business solutions, and communicate business objectives effectively to teams.
  • Model and demonstrate customer service standards by following the One Best Way service model, managing and supporting customer service initiatives, resolving customer needs, complaints, and issues, developing action plans to correct deficiencies, and leading process improvements to ensure a high-quality customer experience.
  • Drive financial performance and sales in the designated store area by reviewing and evaluating profit-and-loss statements, assisting with budgeting and forecasting, controlling expenses, monitoring merchandise presentation, seasonal transitions, inventory flow, and operational processes, and implementing plans to mitigate shrink and achieve sales and profit goals.
  • Supervise and develop hourly associates by hiring, training, mentoring, assigning duties, setting expectations, recognizing associates, communicating expectations consistently, promoting belonging, and recruiting qualified associates to meet staffing needs and company growth.
  • Coordinate, complete, and oversee job-related activities and assignments by maintaining stakeholder relationships, supporting plans and initiatives, identifying and communicating goals and objectives, measuring progress, addressing improvement opportunities, demonstrating adaptability, and promoting continuous learning.
  • Ensure compliance with company policies, procedures, mission, values, and ethical standards by implementing action plans, supporting the Open Door Policy, and providing direction and guidance on business processes and practices.
  • Build high-performing teams, embrace differences, foster belonging, and create opportunities for associates to thrive.
  • Collaborate to build strong and trusting relationships, communicating with impact, energy, and positivity to motivate and influence.
  • Attract and retain talent, empower and develop talent, and recognize others’ contributions and accomplishments.
  • Maintain and promote integrity, ethics, and compliance; model company values; hold oneself and others accountable; and support company sustainability and community-impact goals.
  • Deliver results while prioritizing customers, adapting to how, where, and when customers shop, and applying the Every Day Low Price and Every Day Low Cost business models.
  • Make decisions using data, insights, and analysis; balance short- and long-term priorities; and consider customers, associates, shareholders, suppliers, business partners, and communities.
  • Demonstrate curiosity and a desire to learn, take calculated risks, show resilience, and encourage learning from mistakes.
  • Drive continuous improvement, adopt and encourage new technologies and skills, and support others through change.

Desired Qualifications

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

About the Company

Walmart

Sells groceries and essentials in stores and online

Walmart sells groceries, household essentials, clothing, and electronics through stores and online marketplaces for consumers around the world. Its everyday low price model combines large purchasing volumes with distribution networks that move goods to stores and customer homes. Shoppers can browse online, collect orders at a nearby store, or request delivery, while third-party merchants use its marketplace and fulfillment services to reach customers. The group earns revenue from merchandise sales, memberships, advertising, and services, and also operates pharmacies, optical centers, and digital payments businesses. Walmart opened its first discount store in 1962 and is headquartered in Bentonville, Arkansas.

Company size
10,001+
Company stage
IPO
Headquarters
Bentonville, AR
Founded
1962

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