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All Accor

Global hotel management, franchising, loyalty program

Nights Assistant Manager

Hotel Guest ServicesPosted on Nov 10
Full-timeLiphook, UK£29.9k /yrIn-person

About the Job

Requirements

  • Previous experience in a similar role.
  • Efficient information technology skills, ideally including Opera or a similar system.
  • Strong leadership skills and confidence assisting, developing, and motivating a small team.
  • Good customer service skills and attention to detail.
  • Excellent communication and interpersonal skills.
  • A friendly and professional manner.
  • Valid right to work in the United Kingdom; visa sponsorship is not available.

Responsibilities

  • Carry out night audit tasks.
  • Provide thorough handovers at the end of each shift.
  • Conduct regular routine walk-rounds of all hotel areas and report irregularities to the Night Manager.
  • Set up hotel function rooms in accordance with requirements.
  • Undertake room service duties when the catering department is closed.
  • Ensure the float and till are balanced, counted, and agreed by the oncoming shift; follow up and resolve discrepancies.
  • Assist the Night Manager with the smooth running of the Nights team.
  • Complete all work to a high standard.

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size
10,001+
Company stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967

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