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Mercier Consultancy Group

Norwegian Speaking Customer Expert

Customer SupportConfirmed live in the last 24 hours
Full-timeRemote in Greece€18k - €22k

About the Job

Requirements

  • Native or fluent Norwegian, spoken and written, is required.
  • A valid EU passport or a valid work permit for Greece is required.
  • A strong interest in the consumer electronics industry and home appliance technology is required.
  • The ability to navigate technical systems with ease is required.
  • A proactive approach to problem-solving in a fast-paced environment is required.

Responsibilities

  • Provide customer service for Miele.
  • Assist Norwegian-speaking customers with technical inquiries regarding home appliances and electronic devices.
  • Troubleshoot and resolve technical issues through telephone, email, and live chat channels.
  • Maintain customer satisfaction by delivering professional, accurate, and brand-aligned communication.
  • Document customer interactions within the customer relationship management system to ensure service continuity.
  • Represent the Miele brand and its consumer electronics range.
  • Collaborate with international team members to share product knowledge and improve service efficiency.

About the Company

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