Meeter and Greeter
About the job
- Excellent knowledge of English is required; knowledge of another foreign language is an advantage.
- Previous experience in retail or customer-facing work.
- Proactivity, energy, and ability to work in a dynamic, fast-paced environment.
- Passion for styling and attention to detail.
- Orientation toward individual and team results.
- Familiarity with the digital world.
- Listening skills and attention to customer needs to provide an excellent customer experience.
- Availability, flexibility, and dynamism.
- Welcome customers warmly.
- Listen actively to customers and inform them effectively.
- Know the ready-to-wear collections to understand customer requests.
- Know and recognize loyal customers.
- Ensure adherence to the daily schedule.
- Communicate actively with the rest of the team via headset.
- Manage and optimize customer flow by welcoming customers, gathering their requests, directing them to the appropriate department, and promptly notifying colleagues via headset when a customer arrives.
- Provide customers with appropriate advice and optimal service.
- Knowledge of an additional foreign language.
About the company
Max Mara Fashion Group designs, manufactures, and sells luxury ready-to-wear clothing through its in-house brands, including Max Mara, Sportmax, Marella, and Marina Rinaldi. Its vertically integrated model controls design, production, and distribution to ensure craftsmanship across collections, with products sold via physical stores and e-commerce worldwide. The breadth of its brand portfolio and a longstanding Italian heritage differentiate it from peers by offering diverse yet consistently elegant options with strong customer service. Its goal is to maintain and grow its luxury reputation by balancing traditional craftsmanship with customer-focused retail across many countries.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Reggio nell'Emilia, Italy
Founded
1951
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Simplify's Take
What believers are saying
- Max Mara Le Parfum launched August 2026 across 50-plus markets, widening revenue streams.
- 2026 Milan flagship reopening and Taormina expansion signal continued store investment.
- Max&Co.'s September 2026 campaign and FW26 collections show active brand refresh momentum.
What critics are saying
- San Maurizio workers' 2025 strike and 2026 negotiations expose unresolved labor tensions.
- Piecework-pay allegations threaten brand trust, especially if inspectors confirm contract violations.
- Dependence on fashion's timeless-core positioning risks stagnation if younger buyers skip Max Mara.
What makes Max Mara Fashion Group unique
- 1951 heritage and Italian craftsmanship still anchor Max Mara's luxury positioning.
- Piazza del Liberty flagship and Eva Jospin's Microclima reinforce architectural retail theatre.
- Shiseido's 2024 long-term license extends Max Mara into global fragrance distribution.
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Benefits
- Meal Benefits
- Training Programs