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Kaiser Permanente

Integrated healthcare provider and payer platform

Utilization Management Director - Compliance

Regulatory Compliance & EthicsConfirmed live in the last 24 hours
Full-timeAtlanta, GA, USANo salary listedIn-person

About the Job

Requirements

  • Minimum four years of experience in a leadership role, with or without direct reports.
  • A bachelor's degree in Health Care Administration, Clinical, Law, Public Health, Business, or a related field, plus a minimum of ten years of experience in compliance, health care operations, audit, finance, regulatory or public policy development, investigations, information security, insurance or health plan governance, or a directly related field. Additional equivalent work experience in a directly related field may substitute for the degree requirement.

Responsibilities

  • Oversee company compliance activities, including designing strategies for implementing regulations and regulatory changes, reviewing and approving compliance activities, documenting compliance activities, and resolving compliance issues.
  • Direct compliance reporting efforts across multiple business functions by evaluating and summarizing compliance data and audit information, identifying risks and remedies, reporting compliance drivers and performance indicators to senior management, and developing presentations for executive leadership and external stakeholders.
  • Direct compliance investigations across multiple business functions by overseeing quantitative and qualitative data collection and analysis, conducting interviews on escalated issues when appropriate, evaluating research, and recommending corrective action plans for substantiated allegations.
  • Direct programs or compliance components of larger cross-functional programs by managing stakeholders, assembling teams, managing program plans, schedules, resource forecasts, financials, and deliverables.
  • Direct activities supporting continued regulatory compliance across multiple business functions by monitoring and interpreting regulatory changes, determining business impacts, directing implementation, and providing regulatory input during inspections.
  • Direct and oversee compliance implementation by approving requirements, assessing current-state compliance, identifying gaps and corrective actions, overseeing the development of compliance standards, policies, procedures, and training, and monitoring ongoing adherence.
  • Align resource plans with business objectives; oversee recruitment, selection, and talent development; motivate teams; prepare employees for advancement; provide guidance on difficult decisions; and ensure performance-management guidelines support business needs.
  • Oversee multiple units and departments by identifying customer and operational needs, analyzing resources and forecasts, incorporating them into business plans, obtaining and distributing resources, setting standards, measuring progress, removing obstacles, guiding performance, and ensuring products and services meet customer expectations.

Desired Qualifications

  • Five years of experience working in a clinical setting, such as a hospital or medical center.
  • Five years of experience in health plan compliance.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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