Full-Time

FSQA Technician Supervisor

Posted on 11/4/2024

Wonder

Wonder

501-1,000 employees

Curated multi-restaurant meal delivery service

Consumer Software
Design
Education

Compensation Overview

$61kAnnually

Mid

Westfield, NJ, USA

Category
Diagnostics & Laboratory Professionals
Medical, Clinical & Veterinary
Required Skills
Word/Pages/Docs
Excel/Numbers/Sheets
Requirements
  • Bachelor's degree or equivalent, preferably in Food science, Microbiology, Biology or other science equivalent required.
  • At least 3-5 years’ experience in Quality control/Quality assurance, food safety audits of a Food production/Food manufacturing environment.
  • HACCP certification is required.
  • Knowledge of FDA, USDA, NJ Department of health regulations is a plus.
  • Strong organizational, analytical, troubleshooting and communication skills as well as technical (computer programs like Microsoft Word and Excel).
  • Comfort with implementing SOPs and collaborating with others to ensure accountability through strong leadership and communication, both written and verbal.
  • Efficient working with a diverse group of individuals across all organizational levels.
  • Ability to handle multiple projects and prioritize efficiently to meet necessary deadlines.
Responsibilities
  • Work with the FSQA Manager to implement Wonder’s FSQA systems, programs, processes, and procedures across the production facilities and distribution hub.
  • Monitor and conduct food safety audits of the production facilities at an established frequency to ensure compliance to Wonder’s food safety programs and standards.
  • Monitor facility GMP compliance.
  • Monitoring and controlling access to the ware washroom.
  • Ensuring GMP compliance- use of PPE, employee practices.
  • Observing hand washing practices and course correcting non-compliance by employees.
  • Ensuring sanitation and cleanliness on the production floor.
  • Course correct behaviors that do not adhere to Wonder’s food safety standards and proffer corrective actions in partnership with site management.
  • Document and report findings, as observed on the production floor to the FSQA Manager and when necessary, involve Production leaders when compliance and standards are not upheld.
  • Report and assist with correcting any unsanitary conditions in food preparation and storage areas, as well as employee welfare areas.
  • Ensure production floor compliance, including but not limited to, aligning with various stakeholders to ensure there is a sufficient amount of sanitizer powder and sanitizer liquids present at entry points throughout the facility.
  • Monitor and ensure employees make use of the sanitizer foot foamers and units set up at entry points.
  • Monitor and ensure that employees accessing the outdoor storage pods and dumpsters remove disposable lab coats, gloves, sanitize boots and wash hands upon re-entry into the building.
  • Ensure adherence to the employee path of travel by monitoring movement of employees per the established path of travel protocol.
  • Handle Environmental swabbing at the production sites as directed by the FSQA Manager. Document, trend results and establish corrective action reports.
  • Curate, present, and follow up on Food Safety Trainings that are issued to the production teams.
  • Oversee the ATP program and ensure QC adheres to the swabbing routine. Trend results and escalate deviations appropriately.
  • Data entry of customer complaints- tracking, trending and work with FSQA Manager to investigate food claims.
  • Assist the FSQA Manager in handling Food Safety training of employees/SOP trainings as assigned and documentation of trainings.
  • Assist in document control and management.
  • Assist in review and verification of CCP records, MSS, pest control reports and safetychain reports.
  • Work with FSQA Manager during mock recalls. Maintain procedures and documentation for product recalls and tracking.
  • Work closely with culinary production and QC to resolve food safety related incidents including but not limited to foreign material contamination, receiving process review, temperature monitoring, etc.
  • Support both the FSQA and Quality Control team where needed.
  • Other jobs duties, as deemed necessary, assigned by a manager or Supervisor.

This company excels in the food delivery industry by offering a distinctive approach that allows customers to enjoy a curated selection of meals from top chefs and restaurants, all through a single delivery. Its commitment to enhancing dining convenience through advanced on-site cooking technology and efficient delivery systems positions it as a leader in its sector. Working here, one would be part of a team that values streamlined service delivery and culinary excellence, making it an attractive employer for those passionate about food technology and customer satisfaction.

Company Stage

Late Stage VC

Total Funding

$1.5B

Headquarters

New York City, New York

Founded

2018

Growth & Insights
Headcount

6 month growth

7%

1 year growth

16%

2 year growth

9%
Simplify Jobs

Simplify's Take

What believers are saying

  • Recent $950M funding round boosts financial resources for expansion and innovation.
  • Integration of AI for route optimization reduces costs and improves customer satisfaction.
  • Eco-friendly delivery solutions align with sustainability goals and attract conscious consumers.

What critics are saying

  • Increased competition from Uber Eats and DoorDash may impact Wonder's market share.
  • Integration of Grubhub's operations may disrupt service quality and customer satisfaction.
  • Reliance on truck-based restaurants could face regulatory or zoning challenges in urban areas.

What makes Wonder unique

  • Wonder operates truck-based restaurants for fresh, on-site food preparation.
  • Acquisition of Grubhub provides access to a vast customer base and infrastructure.
  • Partnerships with major brands like Nestlé enhance brand credibility and offerings.

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Benefits

Competitive Salary Package

Equity and 401K matching

Medical Plan

Dental Plan

Vision Plan

INACTIVE