Tiffany & Co.

Designs and sells luxury jewelry worldwide

Experienced Jeweler

Manufacturing & Production OperationsConfirmed live in the last 24 hours

Full-time$34 - $56 /hrIn-person

About the Job

Requirements

A high school diploma or equivalent is required.
At least 2 years of experience is required.
Soldering experience is required.
Laser welding experience is required.
Diamond setting experience is required.
A flexible work schedule and the ability to work overtime as needed, including weekends, are required.
Fluent English language skills in reading, writing, and verbal communication are required.
The ability to shift tasks quickly to meet daily business needs is required.
The ability to work without constant direction is required.
Organizational abilities to manage and prioritize multiple tasks are required.
The ability to identify areas for improvement and provide resolutions is required.
The ability to demonstrate trust, fairness, integrity, and professionalism with staff members and management is required.
The ability to work with cross-functional teams is required.
The ability to communicate effectively with different levels of management is required.
The ability to prioritize and work in a dynamic, fast-paced, team-oriented environment is required.

Responsibilities

Perform repairs and alterations on assigned orders according to Tiffany & Co. standards.
Complete craft work according to Tiffany quality and design standards; follow written repair instructions, seek clarification when needed, inspect orders for additional defects, and note, repair, or escalate defects as appropriate.
Perform specialty craft work, such as complex setting and enameling, as appropriate to skill set and work mix.
Meet or exceed productivity standards based on work mix and role.
Maintain assigned orders in an organized fashion and adhere to due dates; report late or potentially late orders to administration or management.
Maintain an organized bench and workspace; request needed parts, consumable materials, tools, or supplies according to established procedures, and securely organize assigned parts, metals, and scrap.
Develop working knowledge of Tiffany & Co. products, designers, collections, materials, manufacturing methods, and repair techniques.
Seek and apply new skills and techniques that improve quality, safety, or productivity.
Share skills and techniques with coworkers and collaborate with coworkers, administration, and management on problem solving and process improvement.
Provide assistance throughout the service center, perform alternate craft work as capable, assist administration with workflow management, and participate in special projects.
Comply with health and safety requirements, including personal protective equipment, hazardous material handling and disposal, machine guarding, and ergonomics.
Maintain a safe workstation and promptly report safety incidents, including near misses, to management.
Contribute to safe and efficient workshop operations; help clean and maintain common areas and equipment, report worn, broken, or unsafe tools and supplies, and identify and report gaps in workshop infrastructure.

Desired Qualifications

A degree from a jewelry technical or design program is preferred.
Completion of a Graduate Gemology degree or courses is preferred.
Five to ten years of experience is preferred.
Tiffany & Co. product knowledge is preferred.
Engineering ability is preferred.
Fabrication experience is preferred.
Assembly experience is preferred.
Gemstone setting experience is preferred.
Non-precious stone setting experience is preferred.
Basic computer knowledge is preferred.

Position Overview:

The Tiffany Service Center Jeweler performs repairs and alterations for new and client owned jewelry. The Jeweler works with all precious metals, including platinum, gold and silver as well as other specialty materials. The Jeweler is expected to perform repairs using standard jewelry techniques including soldering, laser welding, fabrication, assembly, gluing, enameling, finishing, hallmarking, stone setting, etc. The Jeweler possesses a deep knowledge of jewelry materials including metal assay and gemstone identification and sensitivity. The Jeweler understands workshop safety and ensures risks are minimized.

What You'll Do:

Perform repairs and alterations on all assigned orders according to Tiffany & Co. standards.
Quality - Complete all craft work according to Tiffany quality and design standards; read, understand and follow written repair instructions and seek clarification when needed; inspect all assigned orders for additional defects and note, repair or escalate as appropriate; perform "specialty craft work" e.g. complex setting, enameling as appropriate to skill set and work mix.
Productivity - Meet or exceed established productivity standards based on work mix and role.
Organization - Maintain assigned orders in an organized fashion ensuring that due dates are adhered to; report any late or potentially late orders to administration or management. Maintain an organized bench and work space. Request any needed parts, consumable material, tools or supplies according to established procedures; maintain all assigned parts, metals and scrap in a secure and organized fashion and according to established procedures.

Knowledge and Development:

Develop a working knowledge of Tiffany & Co. products including but not limited to designers, collections, materials, methods of manufacture and repair techniques.
Proactively seek and apply new skills and techniques that result in quality, safety or productivity improvements.
Proactively share skills and techniques with coworkers; actively collaborate with coworkers, administration and management in problem solving and process improvement. Service center support:
Provide assistance as needed throughout the center; perform alternate craft work as needed and as capable; assist administration with workflow management; participate in special projects.

Occupational Health and Safety:

Comply with all health and safety requirements including personal protective equipment, hazardous material handling and disposal, machine guarding, ergonomics, etc.
Maintain a safe workstation free from risks. Immediately report any safety incidents, including "near misses", to management
Contribute to the safe and efficient operation of the workshop; assist in cleaning and maintaining common areas and equipment; report any worn, broken or unsafe tools, equipment and supplies; identify and report any gaps in workshop infrastructure.

Required Qualifications:

High school diploma or equivalent
Minimum 2 years' of experience
Soldering experience
Laser welding experience
Diamond setting experience
Flexible work schedule and ability to work overtime as needed, including weekends
Strong attention to detail
Customer service orientation
Fluent English language skills - Reading, Writing, Verbal
Ability to shift tasks quickly to meet daily business needs
Strong initiative and the ability to work without constant direction
Excellent organizational abilities to manage and prioritize multiple tasks
Demonstrated ability to identify and provide resolution for areas of improvement
Ability to inspire trust, fairness, integrity, and professionalism with staff members as well as management
Ability to work with cross functional teams
Detail oriented ability to communicate effectively with different levels of management
Ability to prioritize and work in a highly dynamic, fast paced and team-oriented environment

Preferred Qualifications:

Degree from jewelry technical/design program
Completion of Graduate Gemology degree or completion of courses
Minimum 5-10 years' of experience
Tiffany & Co. product knowledge
Engineering ability
Fabrication experience
Assembly experience
Gemstone setting experience
Non-precious stone setting experience
Basic computer knowledge

The hiring range for this position ranges from $34 - $56/hr. The rate of pay offered will be dependent upon candidates’ relevant skills and experience.

About the Company

Tiffany & Co.

Designs and sells luxury jewelry worldwide

Tiffany & Co. designs, manufactures, and sells luxury jewelry, watches, fragrances, and accessories worldwide. Its products are created through careful design and craftsmanship using premium materials, and are sold through both retail stores and online channels. The company differentiates itself with a long-standing brand built on quality and exclusivity, offering curated luxury experiences and a strong omnichannel presence. Its goal is to maintain and grow a prestigious, globally recognized luxury brand while delivering high-value products and a refined shopping experience for affluent customers.

Company size: Not listed
Company stage: Acquired
Total funding: Not listed
Headquarters: New York City, New York
Founded: 1837

Recently Posted Jobs

Explore more opportunities at Tiffany & Co.

See more jobs