Lions International

Global service organization supporting vision health

Program Specialist - Service Activities

Program ManagementConfirmed live in the last 24 hours

Full-timeOak Brook, IL, USA$65k - $70k /yr

About the Job

Requirements

Bachelor's degree or equivalent combination of education and experience; a high school diploma or equivalent is required.
At least 3 years of experience working with not-for-profit and/or membership organizations or associations.
Experience with project management, including organizational skills, critical thinking, attention to detail, research skills, coordinating input from multiple sources, and using data to inform future program development.
Experience with global trends related to humanitarian service.
Experience providing customer service with sensitivity to the unique needs of an international membership organization.
Intermediate or better computer skills, including Microsoft Word, Excel, PowerPoint, and Outlook, plus working knowledge of Adobe Acrobat, Salesforce, and database applications.
Writing and communication skills for drafting service project narratives, crafting promotions, composing and proofreading correspondence, and preparing other written materials.

Responsibilities

Manage the full life cycle of service programs and initiatives, including development, launch, maintenance, and evaluation.
Maintain current knowledge of Lions International global causes and trends related to volunteer humanitarian service to provide input on service engagement opportunities.
Collaborate with Lions and Leos worldwide to learn about service activities and highlight projects through case studies and promotional materials.
Collaborate with the Lions International Marketing team to create and deliver resources supporting Lions and Leos service.
Develop communication plans and collaborate with the field team on webinars and stakeholder engagement to ensure awareness of service programs, initiatives, and resources.
Liaise with IT to ensure reporting products meet program needs.
Pull and analyze service reporting data to measure program success, participation, and insights, and prepare regular reports on program engagement and impact.
Conduct intake meetings with potential partners and evaluate partnership opportunities.
Contribute to partnership plans that increase the service impact of Lions and Leos.
Support the manager in preparing board meeting materials, reports, and budgetary requests related to service programs and initiatives.
Provide quality customer service to Lions, Leos, staff, and external partners while maintaining organizational standards related to the mission and values.

Desired Qualifications

A degree in nonprofit management, international development, business administration, communications, or a related field.
Experience with program management, volunteer engagement, and/or communications.
Experience with humanitarian, social service, or public health programming.
Knowledge of Sustainable Development Goals.

We’re in the business of Good.
Lions International is the largest service club organization in the world. Our 1.4 million members are
serving locally and globally to help take on some of the biggest challenges facing humanity.

Every Lion and club are supported by our international association. More than 300 Lions
International staff members are constantly working on tools and technology to enhance Lions’
service. When caring people join together, roll up their sleeves and take action to make their
community better, it’s an incredible feeling for everyone involved.

Here's how you can help -- we are currently looking for a Program Specialist to join our Service Activities team, rise to the challenge of empowering service, and fill a vital role in our Service Programs and Initiatives Division. As a Program Specialist, you'll develop, oversee, evaluate and improve service programs, initiatives and resources within the eight Lions International global causes (childhood cancer, diabetes, disaster relief, environment, humanitarian, hunger, vision, and youth). You'll collaborate with colleagues throughout the organization to promote these programs and initiatives to Lions and Leos around the world and support their volunteer service. You'll also monitor both Lion and Leo service impact, identifying and sharing successes and best practices.

What You’ll Do:

Manage the full life cycle of various service programs and initiatives, including development, launch, maintenance and evaluation.
Maintain current knowledge of the Lions International global causes and trends related to volunteer humanitarian service to provide input on potential service engagement opportunities.
Collaborate with Lions and Leos around the world to learn about their service activities and highlight their projects through case studies and promotional material.
Collaborate with the Lions International Marketing team on the creation and delivery of resources that support the service of Lions and Leos.
Ensure Lions and Leos are aware of service programs, initiatives and resources through the development of communication plans, collaboration with the field team (Global Action Team) on webinars and other stakeholder engagement, and collaboration with the Marketing team on campaigns and promotions.
Liaise with IT to ensure reporting products meet program needs. Pull and analyze service reporting data to measure program success, participation and insights. Prepare regular reports on program engagement and impact.
Conduct intake meetings with potential partners and evaluate partnership opportunities. Contribute to the development and maintenance of partnership plans that increase the service impact of Lions and Leos.
Support manager in preparation of board meeting materials, reports and budgetary requests related to service programs and initiatives.
Ensure quality customer service to Lions, Leos, LCI/LCIF staff and external partners, by maintaining organization standards related to the LCI mission and values.
Perform other responsibilities as assigned.

We’re Looking for Someone With:

Bachelor’s degree or equivalent combination of education and experience. Degree in nonprofit management, international development, business administration, communications or a related field is a plus. High school diploma or equivalent required.
Minimum of 3 years of experience working with not-for-profit and / or membership organizations or associations.
Experience with project management skills, including organizational skills, critical thinking, attention to detail, research skills, ability to coordinate input from multiple sources for project completion, and ability to use data to make informed decisions about future program development.
Experience with program management, volunteer engagement, and / or communications is a plus.
Experience with humanitarian or social service or public health programming is a plus.
Experience with global trends related to humanitarian service. Knowledge of Sustainable Development Goals is a plus.
Experience with customer service skills, applying sensitivity to the unique needs of an international membership organization.
Experience with computer skills, including intermediate or better skills with Microsoft Office (Word, Excel, PowerPoint and Outlook) and working knowledge of Adobe Acrobat, Salesforce and database applications.
Experience with writing and communication skills for drafting service project narratives, crafting promotions, composing and proofing correspondence and other written materials.

Compensation: Exempt: $65,000-70,000

Why You’ll Love Working Here:

Lions International has excellent benefits for you and your family. We believe in a balanced work-life and have programs and benefit plans to support our employees, such as:

Three weeks paid time off
Flexible and hybrid work schedules (2-3 days per week in office).
Comprehensive medical, dental, vision, and life insurance plans
Flex spending accounts for medical and dependent care
401K with employer match
Reimbursable training
Casual dress

We are committed to fostering an environment where all individuals –regardless of background,
identity, or lived experience – feel welcomed, respected and empowered to serve. Our strength
comes from the diversity of our members and staff, and the inclusive spirit that unites us in service.

Please note: Applicants must be authorized to work for any employer in the U.S. We are unable to
sponsor or take over sponsorship of an employment visa at this time.

About the Company

Lions International

Global service organization supporting vision health

Lions International coordinates a global network of volunteers who carry out community service projects. It supports vision care and health screenings, funds eye hospitals, and provides scholarships, youth programs, disaster relief, and community improvements like parks. Local Lions clubs organize service activities and fundraisers; international coordination helps share resources, training, and partnerships. The goal is to improve sight, health, youth development, and disaster response in communities around the world.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Oak Brook, IL
Founded: 1917

Recently Posted Jobs

Explore more opportunities at Lions International

See more jobs