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PENN Entertainment

Operates casinos, racetracks, and online betting

Sports Bar Server

Dining, Bar & Counter ServiceUpdated on Nov 12
Part-timeLawrenceburg, IN, USAIn-person

About the Job

Requirements

  • Must be at least 21 years of age.
  • Must have a high school diploma or equivalent and at least one year of experience as a restaurant server.
  • Must have excellent customer service and interpersonal skills.
  • Must be able to read, write legibly, understand, and speak English.
  • Must be able to tolerate second-hand smoke, noise, and bright lights.
  • Must be able to work at a fast pace in a crowded or noisy environment.
  • Must meet the company's professional appearance standards.
  • Must be available to work the required schedule, which may include nights, weekends, holidays, and overtime.
  • Must be able to stand regularly; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms.
  • Must be able to walk; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear occasionally.
  • Must be able to lift and/or move up to 50 pounds.

Responsibilities

  • Adhere to departmental and property policies and procedures regarding guest service standards.
  • Greet and welcome each guest seated in the assigned station.
  • Take food and beverage orders, promptly deliver prepared food, and periodically check with tables to ensure guest satisfaction.
  • Maintain current and accurate information about the menu, including preparation techniques, seasonings, ingredients, and plate presentation.
  • Suggest items to guests based on their expressed preferences.
  • Upsell appetizers, beverages, and desserts in accordance with restaurant service standards.
  • Accurately enter food and beverage orders into the point-of-sale system to ensure products are prepared correctly.
  • Resolve service issues according to established guidelines; itemize, total, and present checks to the correct customers.
  • Assist bus persons with bussing, cleaning, and setting tables as needed.
  • Wipe counter areas, sinks, and floors as required to maintain a clean and safe workstation.
  • Maintain the cleanliness of designated areas according to established health and safety standards.
  • Deep clean restaurant equipment, including tables, chairs, booths, soda and juice dispensers, and coffee machines, as scheduled or required; operate and maintain equipment according to guidelines and safety procedures.
  • Complete assigned side work as directed.
  • Know and promote current casino events and programs and provide guests with directions to casino areas.
  • Maintain strict confidentiality in all company matters.

Desired Qualifications

  • Extensive beer knowledge is preferred.

About the Company

PENN Entertainment

Operates casinos, racetracks, and online betting

Penn Entertainment runs a nationwide network of casinos and racetracks and builds a strong online gaming and sports betting platform. It operates 42 casinos and racetracks across 19 states, alongside a digital sports betting and iGaming presence and sports media properties. Its products work by combining physical venues with online platforms so customers can bet, play casino games, or follow sports content across both in-person and digital channels, using a unified account and cross-channel experiences. Compared with competitors, the company differentiates itself with its large, diverse footprint and its omni‑channel approach that links land-based gaming, online wagering, and media partnerships into one ecosystem. The company’s goal is to lead the North American gaming industry by growing its community of players and expanding its integrated entertainment experiences across physical venues, online platforms, and media.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Wyomissing, PA
Founded
1972

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