Cyber Security Agency of Singapore

Protects national cyberspace and digital infrastructure

Assistant Manager - WOG AI Programme Operations & Delivery

Program ManagementConfirmed live in the last 24 hours

ContractSingaporeNo salary listedIn-person

About the Job

Requirements

A diploma or degree in Information Technology, Computer Science, Data Analytics, Information Systems, or a related discipline.
Experience maintaining data dashboards and reports using tools such as Excel and Power BI to support data-driven decision-making.
Comfort building automation pipelines and workflows using tools such as Power Automate.
Organisational skills and attention to detail, with the ability to manage multiple tasks and deadlines.
Content creation and knowledge management skills, including organising and presenting information clearly for different audiences.
Proficiency with productivity and collaboration tools such as SharePoint and Microsoft Teams.

Responsibilities

Plan and coordinate sessions, including scheduling, sending invitations, and preparing materials in advance.
Build and maintain dashboards and data visualisations using Power BI to track AI adoption metrics, participation, and programme outcomes.
Develop and maintain a structured data model for tracking AI adoption metrics, ensuring data is clean, consistent, and meaningful for reporting.
Build Power Automate pipelines to automate programme workflows and reduce manual administrative work.
Explore and implement AI tools to automate parts of knowledge management and documentation, improving efficiency and consistency.
Research and evaluate new AI tools and technologies, and produce concise, accessible reports summarising their potential use cases and relevance.
Provide operational support to AI Champions and Hackathon programmes, including helping at events, preparing materials, and tracking outcomes and participation.
Create and maintain content resources, including slides, knowledge bases, AI workflow templates, and guides to help officers apply AI tools effectively.
Document wins, use cases, before-and-after examples, and innovative AI solutions surfaced by officers during sessions.
Compile lessons learned, best practices, and case studies on an ongoing basis to build an organisational knowledge base.
Maintain the InnoLab Idea Bank repository to track progress, findings, and outcomes from internal AI and automation programmes.
Identify and share relevant AI services and resources from GovTech and public sources to inform the organisation about available tools and opportunities.
Perform other duties as assigned.

Desired Qualifications

An interest in AI or digital transformation initiatives is an advantage.
Comfort using AI tools such as ChatGPT, Gemini, and Claude to automate knowledge management and documentation processes.
Develop a stronger understanding over time of how AI systems are deployed and managed at programme level, and identify and evaluate relevant AI tools and services from sources such as GovTech.

Assistant Manager (WOG AI Programme Operations & Delivery) - 1 Year Temp, CIOO

Cyber Security Agency of Singapore (CSA) · Singapore, Singapore · Contract · Posted 2026-09-01

Workplace: on_site

Department: Chief Information Officer Office

Description

You will serve as the operational and technical backbone of the AI programme, responsible for ensuring that all sessions, content, knowledge resources, and data systems are well-managed, up to date, and accessible to officers across the organisation. You will bring a technical edge to programme operations, leveraging data, automation, and AI tools to improve how the programme runs and how its impact is tracked and communicated. You will also provide operational support to the AI Adoption & Engagement team across key programmes such as AI Champions and Hackathons.

Responsibilities:

Plan and coordinate all sessions, including scheduling, sending invites, and ensuring all materials are prepared and ready ahead of each session.
Build and maintain dashboards and data visualisations using Power BI to track AI adoption metrics, participation, and programme outcomes.
Develop and maintain a structured data model for tracking AI adoption metrics, ensuring data is clean, consistent, and meaningful for reporting purposes.
Build Power Automate pipelines to automate programme workflows and reduce manual administrative work.
Explore and implement the use of AI tools to automate parts of the knowledge management and documentation process, improving efficiency and consistency.
Research and evaluate new AI tools and technologies and produce short accessible reports summarising their potential use cases and relevance
Provide operational support to AI Champions and Hackathon programmes, including helping out at events, preparing materials, and tracking outcomes and participation.
Create and maintain all content resources including slides, knowledge bases, AI workflow templates, and guides to help officers apply AI tools effectively.
Document wins, use cases, before/after examples, and innovative AI solutions surfaced by officers throughout sessions.
Compile lessons learned, best practices, and case studies on an ongoing basis to build a growing knowledge base for the organisation.
Maintain the InnoLab Idea Bank repository to track progress, findings, and outcomes from various AI and automation internal programmes.
Identify and share relevant AI services and resources from GovTech and public sources to keep the organisation informed of available tools and opportunities.
Any other duties as assigned.

Requirements

Diploma or Degree in Information Technology, Computer Science, Data Analytics, Information Systems, or related disciplines.
Experience in maintaining data dashboards and reports using tools such as Excel and Power BI to support data-driven decision making.
Comfortable building automation pipelines and workflows using tools such as Power Automate.
Good organisational skills and attention to detail, with the ability to manage multiple tasks and deadlines.
Good content creation and knowledge management skills, with an eye for organising and presenting information clearly for different audiences.
Proficiency in productivity and collaboration tools such as SharePoint and Microsoft Teams.
Interest in AI or digital transformation initiatives is an advantage.

Technical Competencies

The Assistant Manager should be comfortable working with data tracking and reporting tools, including Excel and Power BI, and able to maintain operational dashboards and a structured data model for tracking AI adoption metrics. They should have hands-on experience or strong interest in building Power Automate pipelines to automate programme workflows and be comfortable exploring the use of AI tools such as ChatGPT, Gemini, and Claude to automate knowledge management and documentation processes. Over time, the Assistant Manager is expected to develop a stronger understanding of how AI systems are deployed and managed at a programme level and be comfortable identifying and evaluating relevant AI tools and services from sources such as GovTech to support the team's work.

Apply

Apply at Cyber Security Agency of Singapore (CSA)

About the Company

Cyber Security Agency of Singapore

Protects national cyberspace and digital infrastructure

CSA protects Singapore’s cyberspace by coordinating national cyber defense and resilience efforts across government, industry, and the public. It develops policies, conducts incident response and exercises, and builds capabilities like threat intelligence and cyber safety programs to keep critical infrastructure and everyday digital life secure. As a government agency under the Prime Minister’s Office and the Ministry of Communications and Information, it has formal national authority and cross-ministry reach, focusing on nationwide defense rather than selling products or services. Its goal is to keep Singapore’s cyberspace safe and secure so national security is protected, the digital economy can grow, and people can enjoy a secure digital way of life.

Company size: 201-500
Company stage: Not listed
Total funding: Not listed
Headquarters: Singapore, Singapore
Founded: 2015

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