Head of Board and Executive Operations

Overview

Head of Board & Executive Operations

Executive Office | National Role

Contract Type: Permanent | Hours: 37.5 hours per week*

Strengthen how our Board and Executive Leadership Team operate

Change Grow Live is one of the UK’s largest health and social care charities. As we have grown, the scale and complexity of our organisation, and the demands placed on our Board and Executive Leadership Team, have increased. Effective support and oversight are essential to ensuring we are well governed, make clear and timely decisions, and maintain focus on our priorities.

We are looking to recruit a Head of Board & Executive Operations to strengthen the processes, planning and coordination that support our Board of Trustees, Board Committees and Executive Leadership Team.

About the role

Reporting to the Chief of Staff, you will lead the effective operation of our Board and Executive governance arrangements. You will ensure that the right information, processes and support are in place to enable Trustees and Executive leaders to fulfil their responsibilities effectively.

Working closely with the Board and senior colleagues, you will oversee the Board and Committee cycle, forward planning, decision-making processes and the delivery of high-quality papers, records and follow-up. You will ensure that corporate governance requirements are translated into clear, consistent and well-managed processes.

You will play an important role in strengthening the connections between the Board, its Committees and the Executive Leadership Team, supporting the appropriate flow of information, decisions and assurance between them. You will also bring together related areas of Board, Executive and executive support activity, improving coordination while maintaining clear responsibilities within each team.

This is a broad role requiring a strong understanding of corporate governance and Board process, alongside the ability to manage complex priorities, build trusted relationships and continuously improve how senior governance and decision-making operate.

What you will bring

You will be an experienced and credible leader with a strong background in an area such as corporate governance, Board and Committee operations, company secretarial support or executive support.

You will bring:

• Significant experience of supporting Boards, Committees and senior executive teams.
• A strong understanding of corporate governance, Board process and the respective roles of Boards and executives.
• Experience of managing complex governance cycles, forward plans and decision-making processes.
• The ability to ensure that papers, decisions, actions and assurance are clear, timely and well coordinated.
• Strong judgement and confidence in handling sensitive and confidential matters.
• Excellent written communication, organisation and attention to detail.
• The credibility to build effective relationships with Trustees, Executive Directors and senior colleagues.
• A collaborative leadership style and a practical approach to improving systems and ways of working.

This role offers the opportunity to strengthen the processes and connections that underpin effective governance and senior decision-making across Change Grow Live.

Responsibilities

Why Change Grow Live?

We're building for the future and continually looking for better ways to support our colleagues, strengthen our organisation and maximise the difference we can make.

We're looking for people who bring curiosity, fresh perspectives and the confidence to challenge convention. Here, you'll be encouraged to contribute ideas, shape improvements and help influence what comes next.

You'll join talented and passionate colleagues in an environment where your expertise is valued, your contribution matters and your development is supported.

Ready to help shape what's next?

The decisions made today influence the opportunities we create tomorrow.

As Head of Board & Executive Operations, you'll work alongside Trustees and senior leaders to help shape those decisions, strengthen how we operate and contribute to the future direction of a national organisation.

Few opportunities combine this level of strategic exposure, leadership influence and the chance to shape a newly created function from the ground up.

If you're looking for a role where you can build trusted relationships, influence at the highest levels of an organisation and create lasting improvements that support thousands of people across the country, we'd love to hear from you.

Additional Information: 

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.

Our Approach to AI and Applications

AI can be a really helpful tool when putting together your application, and we're happy for you to use it. However, what we're most interested in is you.

We want to understand your experiences, achievements and strengths, so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact you've made in previous roles.

There's no need to write in a particular style. The strongest applications are those that are authentic, specific and clearly demonstrate your skills, experience and potential. We look forward to learning more about you.

Direct applications only — we will not be engaging agencies for this vacancy.

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.

*Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and any associated payments will be pro rata based on contracted hours.

Where this role is based at one of our London offices, you'll benefit from additional London Weighting alongside the advertised salary.

Bring your expertise. Bring your perspective. Bring your ambition. Together, let's help shape what comes next for Change Grow Live.

Salary Range (pro rata if part time)

CGL points 55 to 58 (£62,849.32 - £66,528.65)

ILW / OLW /Fringe

N/A - Outside London Weighting Area

Closing Date

25/10/2026

If you have any questions on this opportunity that you would like to talk through please contact us using the below details:

Lee Phillips | [email protected]