•Ensure complete and accurate policy processing activities by reviewing and/or data entry of applications, policy changes, actual production history (APH), acreage report (AR) written agreements, and gathering missing information, resolving inconsistencies and confirming next steps
•Print status reports and track policy cycle to completion, ensuring coverage continuation and avoiding late penalties
•Provide processing and support for claims and compliance departments and complete transactions within area of responsibility
•Review all written agreement documents before submission
•Track, monitor and route written agreements to ensure timely processing
•Correct errors and resolve issues with the FCIC Error Report
•Effectively answer requests for information regarding crop hail from key stakeholders
•Assist team members with questions and training
•Contribute to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value “can do” people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun
•Utilize various resources to research and answer crop insurance questions
•Attend training sessions to continue to gain knowledge on crop insurance
•Provide exceptional customer service
•Meet deadlines established by RMA (Risk Management Agency) policies and procedures
Required Education
• High School Diploma/GED
Required Experience
• 2 years relevant experience
Preferred Competencies/Skills
•Quickly and accurately perform data entry
•Use multiple resources to gather and analyze information and use logic to underwrite basic risk exposures within authority
•Understand the needs and goals of a customer and actively look for ways to meet them
•Build and maintain professional networks
•Clearly and confidently convey information to a wide audience
•Prioritize interests of the company and community during decision-making
•Complete tasks by taking decisive or quick action
•Utilize established procedures to guide decision-making
•Communicate information in a clear, well-organized, and professional manner
•Follow established guidelines to focus on details and complete tasks attentively and thoroughly
•Escalate issues when necessary
•Demonstrated multitasking while maintain accuracy skill
•Maintain highest confidentiality
•Make decisions and act in uncertain and ambiguous situations
•Quickly learn, understand and take action
•Multi-task and handle competing priorities
•High attention to detail
•Adapt and be flexible in a complex changing environment
•Motivational, inspirational and enthusiastic approach to team involvement and engagement
•Demonstrated interest in enhancing knowledge; seeks opportunities to learn and grow
•Able to work under pressure to meet deadlines while maintaining accuracy
•Able to self-start and manage to an end
•Able to assist team members with learning
Preferred Education
•Associate's Degree or equivalent combination of education and work experience
Preferred Experience
•Experience in an underwriting capacity
•Insurance industry experience
•Crop insurance experience
Preferred Knowledge
• Working knowledge of crop insurance industry and underwriting policies, practices and processes
•Working knowledge of Microsoft Office Suite
•Proficient with Easy Mapping, Easy Hail, On Base and workflow
•Terminology, function and fundamental capabilities of common computer, software, information and communication technology devices, components and concepts
QBE, a global insurance leader, is the proud parent company of NAU Country Insurance Company. NAU Country writes in 48 states and has nine locations nationwide. Together, we combine the history, expertise, innovation, and a shared commitment to excellence to provide unparalleled insurance solutions to our customers and communities worldwide.
Compensation Package: The salary range for this role is provided above. This is the national range for location(s) listed. The salary offer will be decided based on the role's complexity, its location, and the candidate’s professional background, including their education and experience. Beyond the base salary, regular full-time and part-time employees will also be eligible for QBE’s annual discretionary bonus plan based on business and individual performance. We encourage all candidates to apply, even if their salary expectations fall outside of this range, as we are committed to finding the right fit for our team.
QBE Benefits: We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to:
To learn more, click here: Benefits | QBE US.
Why QBE? What if you could have a positive impact – at work and in the world?
At QBE, we’re enabling a more resilient future – for our customers, communities, environment, and for our people. We’re building momentum to achieve something significant and know our people are at the center of our success.
Our industry offers interesting and varied careers where you can help people to protect what matters most. As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind. And our international scale means we’re big enough for your ambitions, yet small enough for you to make a real impact.
Join us now, so you can be part of our success – and we can be part of yours!
https://www.linkedin.com/company/qbe-north-america/
Commitment to Diversity
QBE is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with QBE, please inform our Talent Acquisition team to let us know the nature of your accommodation request and your contact information.
Equal Employment Opportunity:
QBE provides equal employment opportunities to applicants and employees without regard to race; color; gender; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; protected veteran status; or disability or any other legally protected status.
Skills:
Adaptability, Commercial Acumen, Critical Thinking, Customer Service, Customer Value Management, Data Entry, Decision Making, Insurance Underwriting, Intentional collaboration, Managing performance, Portfolio Management, Prioritization, Professional Networking, Report Writing, Risk ManagementApplication Close Date: 11/06/2025 11:59 PMHow to Apply:
To submit your application, click \"Apply\" and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
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International insurer and reinsurer
$26.50 - $39.75/hr
Junior, Mid
Woodland, CA, USA
This role will require 5 days/week in our Woodland, CA office while training for the role.
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QBE Insurance provides a range of insurance and reinsurance products to individuals and businesses around the world. Their offerings include commercial, personal, and specialty insurance, as well as risk management solutions. QBE's products work by assessing the risks faced by clients and providing tailored coverage options to protect against potential losses. What sets QBE apart from its competitors is its extensive global presence, with operations in 26 countries and a workforce of over 13,000 employees, allowing them to leverage local expertise and insights. The company's goal is to help clients manage risks effectively, build resilience, and adapt to changes in their environments.
Company Size
N/A
Company Stage
N/A
Total Funding
$116.8M
Headquarters
Sydney, Australia
Founded
1886
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Hybrid Work Options
Wellness Program
Parental Leave
401(k) Company Match
401(k) Retirement Plan
Disability Insurance
Employee Discounts
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