Full-Time
LPN Care Manager
Updated on 9/12/2026
Altapointe Health Systems
501-1,000 employees
Integrated behavioral health and primary care
No salary listed
Mobile, AL, USA
Hybrid
Hybrid schedule; the role may require travel based on program location.
Bachelor's
 Medical, Clinical & Veterinary |
|---|
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- A minimum of 2 years of experience in behavioral health, care coordination, case management, or related healthcare service delivery.
- Strong knowledge of behavioral health systems, including mental health, substance use, and social determinants of health.
- Proficiency in navigating and documenting within electronic health records, including coordination systems such as Avatar or equivalent.
- Experience with treatment planning, interagency coordination, and client engagement.
- Strong organizational and communication skills, including the ability to document accurately and follow up on tasks.
- Ability to work independently and as part of an interdisciplinary team.
- A valid driver's license and reliable transportation may be required based on program location.
- Ability to pass background checks and credentialing per agency standards.
- Conduct structured reviews of clinical records to assess service utilization, client engagement, and treatment plan compliance.
- Document findings and coordination efforts in the electronic health record using the Care Manager System.
- Identify gaps in care, missed services, or follow-up needs and take appropriate action.
- Coordinate physical, behavioral, and social health services across internal programs and external providers.
- Facilitate client access to community-based services such as housing, benefits, employment supports, and substance use care.
- Generate, track, and close referrals with appropriate documentation.
- Conduct follow-up calls within 24 hours of psychiatric or medical hospital discharges.
- Confirm follow-up appointments are scheduled and support understanding of discharge instructions.
- Notify care team members of transitions and facilitate continuity of care.
- Monitor client attendance at therapy, psychiatry, and medical appointments.
- Address disengagement patterns and initiate outreach or peer support referrals.
- Review PHQ-9 and other screening tools to track clinical progress and inform care needs.
- Create, follow up on, and close referrals in the Care Manager System.
- Communicate with service providers to confirm referral completion and appointment attendance.
- Resolve barriers such as transportation, insurance, or documentation needs.
- Monitor client risk levels and report significant changes to the treatment team.
- Support crisis response planning by facilitating communication across care team members and community resources.
- Assist with treatment plan implementation by ensuring services align with identified goals and timelines.
- Coordinate treatment plan updates as client needs or engagement levels change.
- Manage assigned client caseloads, respond to alerts, and complete scheduled reviews according to care protocols.
- Participate in team huddles and interdisciplinary case discussions.
- Ensure documentation meets agency, Medicaid, and CCBHC standards.
- Maintain timely and accurate entries in line with quality assurance requirements.
- Complete daily documentation of reviews to support timely follow-up and care coordination.
- Seek supervision and consultation as needed.
- Document patient interactions, chart reviews, follow-up, and linkage to services.
- Manage caseloads based on patient needs and staff regularly with a supervisor.
- Participate in performance improvement activities and required AltaPointe committees.
- Follow AltaPointe policies and procedures.
- Attend required in-service training, workshops, and other training.
- Treat patients with care, dignity, and compassion while respecting privacy and confidentiality.
- Experience with high-need populations, including serious mental illness, serious emotional disturbance, and substance use disorder.
- A bachelor's degree in behavioral health, human services, nursing, public health, or a related field.
AltaPointe Health Systems provides integrated behavioral health, primary care, and substance use treatment across Alabama through hospitals, a crisis center, outpatient clinics, and Accordia Health, a Federally Qualified Health Center. Its care model combines medical services delivered by physicians and extenders with coordinated behavioral health and addiction treatment, supported by an academic partnership with the University of South Alabama College of Medicine, Department of Psychiatry. This integrated network allows patients to receive multiple services in related settings, improving continuity of care. The goal is to expand access to comprehensive mental and physical health services in Alabama and to support medical education and psychiatric care through its affiliations.
Company Size
501-1,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Mobile, Alabama
Founded
N/A
Get referred to Altapointe Health Systems
See people who can refer or advise you
Simplify's Take
What believers are saying
- Services rose from 1.4 million in 2023 to 1.9 million in FY2025.
- April 2026 Access to Care answered 66,000 business calls and 8,000 988 calls.
- July 2025 opened a children's outpatient clinic on Government Boulevard, Mobile.
What critics are saying
- A 988 funding cut in 2027 squeezes AltaPointe's crisis-center economics.
- April 2026 volumes climbed to 1.9 million services, straining clinicians and wait times.
- AltaPointe's Mobile crisis model depends on scarce psychiatrists and fast hiring.
What makes Altapointe Health Systems unique
- AltaPointe runs 22 CCBHCs, eight FQHCs, two psychiatric hospitals, and 100 programs.
- Its 2026 crisis center diverted 4,100 hospitalizations and saved $101.5 million.
- BayView added TMS in March 2026, broadening treatment for resistant depression.
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Benefits
Flexible Work Hours
Company News
AltaPointe Health expands Access to Care, serving more individuals across Alabama. MOBILE, Ala., April 23, 2026 /PRNewswire/ - AltaPointe Health continues to strengthen its commitment to expanding access to high-quality mental health care, ensuring more individuals and families receive the support they need. Recent data highlights significant growth in services. Data shows services increased from 1.4 million in 2023 to over 1.9 million in FY 2025, indicating higher demand and broader access to care. AltaPointe's Access to Care team plays a critical role in connecting people to services quickly and efficiently. In 2025 alone, the team answered more than 66,000 calls during business hours, along with over 6,000 after-hours crisis calls, demonstrating the growing demand for mental health support. Additionally, more than 8,000 calls were answered through the 988 Lifeline Center, reinforcing the organization's role as a vital resource for individuals in crisis across the region. AltaPointe provides a comprehensive system of care, including 22 Certified Community Behavioral Health Clinics (CCBHCs), eight Federally Qualified Health Centers (FQHCs), two psychiatric hospitals, and more than 100 programs across seven counties. This wide network allows the organization to meet patients where they are, offering both behavioral and primary care services in a coordinated approach. The organization's continued growth reflects a broader understanding of the importance of mental health. From crisis intervention to ongoing treatment, AltaPointe remains focused on delivering compassionate, patient-centered care. "Mental health care is vital to the overall health and strength of our communities. As awareness continues to grow, more individuals are reaching out for support," said Tuerk Schlesinger, CEO of AltaPointe Health. "Our dedicated team is committed to providing high-quality, compassionate care that empowers individuals on their journey to mental and physical wellness, while working to remove barriers and ensure help is accessible whenever it's needed most." AltaPointe Health encourages anyone in need of mental health services to reach out at (251) 450-2211. Help is also available 24/7 through the 988 Suicide & Crisis Lifeline. About AltaPointe AltaPointe Health is an extensive healthcare system providing behavioral and primary healthcare. Each year it provides more than 1 million services to 45,000 patients across Alabama. A national leader in behavioral health for more than 60 years, AltaPointe expanded its service array in 2018 to include primary care. Its team of 28 physicians and 16 physician extenders renders the medical care services throughout the organization and serves as the administration and faculty for the University of South Alabama, College of Medicine-Department of Psychiatry. Learn more about AltaPointe's services for adults and children atwww.AltaPointe.org. SOURCE AltaPointe Health Systems
AltaPointe Health launches innovative iPad pilot program to reduce non-emergency 911 calls. News provided by. MOBILE, Ala., Oct. 24, 2025 /PRNewswire/ - AltaPointe Health, in partnership with MyCare Technologies, the Mobile Police Department, and Mobile Fire-Rescue, has launched a new pilot program aimed at reducing non-emergency 911 calls and improving access to behavioral healthcare for individuals in crisis. For the past few years, Mobile police officers have used iPads in the field to connect individuals experiencing behavioral health crises directly with AltaPointe clinicians. Now, through this new initiative, those same iPads will be placed directly into the hands of frequent 911 callers - giving them immediate, 24/7 access to mental health support from trained professionals. "MyCare Technologies approached us about expanding the iPad program to see how effective it could be when the technology is placed directly with individuals who often rely on 911 for non-medical needs," said Dr. Cindy Gipson, AltaPointe Health's Director of Crisis and Justice-Involved Services. "The program won't cost the city or taxpayers anything, but it has the potential to save significant public resources while improving care for some of our most vulnerable residents." The program targets the top 50 frequent 911 callers - individuals identified as "high utilizers" of emergency and EMS services, often transported to local hospitals multiple times a year for non-medical concerns. Mobile Fire-Rescue Interim Chief Barry Glisson explained the strain such calls place on public safety resources. "There's mental fatigue of constantly running on the same patient multiple times in a day. The other part is just the use of the resources," said Glisson. "That can take resources from other residents and community members who have a need for calling 911." Last year, it cost the City of Mobile more than $1 million to transport 70 patients to the hospital 10 or more times. This year alone, 40 patients have generated $565,000 in ambulance costs, with only a fraction reimbursed through insurance. The MyCare iPads are exclusively configured with only a single, secure app that connects users directly to AltaPointe clinicians or peer specialists for real-time video sessions. From there, individuals can receive virtual support or be directed to AltaPointe's Crisis Center for further assistance. "Sometimes, it's as simple as not having food or a safe place to sleep," said Dr. Gipson. "For most of us, that's not a 911 call - but for someone struggling to think coherently day to day, that's a crisis. Now, instead of dispatching emergency vehicles, we can connect them with someone who can help immediately." The six-month pilot will be funded and supported by MyCare Technologies at no cost to taxpayers. Over the next six months, AltaPointe and city partners will collect and analyze outcomes to measure its effectiveness in reducing call volume, emergency transports, and associated costs. "The hope is that this becomes a long-term, cost-saving measure for taxpayers and a lifeline for individuals in crisis," said Dr. Gipson. "It's about getting the right kind of help to the right people - at the right time." AltaPointe Health is an extensive healthcare system providing behavioral and primary healthcare. Each year it provides more than 1 million services to 45,000 patients across Alabama. A national leader in behavioral health for more than 60 years, AltaPointe expanded its service array in 2018 to include primary care. With an even greater focus on the patient's whole health, it operates Accordia Health, a Federally Qualified Health Center with six clinic sites. Rounding out the continuum, AltaPointe operates two psychiatric hospitals serving children and adults, one Behavioral Health Crisis Center, and 22 outpatient behavioral healthcare clinics. Its team of 28 physicians and 16 physician extenders renders the medical care services throughout the organization and serves as the administration and faculty for the University of South Alabama, College of Medicine-Department of Psychiatry. SOURCE AltaPointe Health Systems
MOBILE, Ala., July 29, 2025 /PRNewswire/ - AltaPointe Health is excited to announce the opening of its newest children's outpatient clinic located at 4211 Government Boulevard in Mobile, Alabama.
MOBILE, Ala., May 30, 2025 /PRNewswire/ -- In today's digital world, it's not uncommon to see children and teens immersed in screens—whether it's phones, tablets, or laptops. For many parents, figuring out how much screen time is too much has become a daily struggle. Dr. Hays Todd, a board-certified child and adolescent psychiatrist with AltaPointe Health, often helps families navigate this challenge with insight and compassion. "There's no magic number of minutes that's right for every child," Dr. Todd explained
CHATOM, Ala., April 30, 2025 /PRNewswire/ -- Mental health affects every part of our lives—including our physical health—and during Mental Health Awareness Month, AltaPointe Health and the Washington County Stepping Up Initiative are inviting the community to show their support in a simple but powerful way