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Goodwill Industries of San Diego County

Provides employment and training for disabled

Switchboard Operator

Reception & Front DeskUpdated on Nov 13
Full-timeSan Diego, CA, USA$21 - $22.50 /hrIn-person

About the Job

Requirements

  • Six months to one year of related experience.
  • High school diploma or GED preferred.
  • Computer skills with Microsoft Office Suite, web, and email.

Responsibilities

  • Answer and professionally manage incoming calls to the organization's main phone line, provide general assistance, and route calls to the appropriate department or team member.
  • Provide accurate general information to employees, applicants, donors, customers, and the general public, including store and donation locations and how to apply for employment opportunities.
  • Greet visitors professionally and direct them to the appropriate department, meeting location, or team member.
  • Safeguard confidential documents, checks, and other sensitive materials.
  • Assemble, prepare, and maintain new-hire paperwork and employee handbooks for new-hire orientation.
  • Give current employees information such as phone numbers, forms, addresses, and meeting locations.
  • Verify that visitors sign in.
  • Keep track of the elevator code log.
  • Prepare USPS mail and UPS packages for departments.
  • Assist the HR department with basic administrative duties, such as copying and stapling.
  • Assist the file technician by filing job applications.
  • Keep the reception area clean and organized.
  • Check and order supplies for the postage machine.
  • Perform other duties as assigned.

Desired Qualifications

  • High school diploma or GED.

About the Company

Goodwill Industries of San Diego County

Provides employment and training for disabled

What the company does: Goodwill Industries of San Diego County provides employment and training opportunities to people with disabilities and other barriers to employment, helping them gain skills and find work in the local community. How the product works: It delivers job training, placement services, and supportive programs designed to build work skills, confidence, and independence; it may also operate thrift stores or donation-based activities that fund these services while offering community members opportunities to donate and shop. How it differs from competitors: It focuses on individuals with disabilities and barriers, offers a nonprofit, community-based model that reinvests earnings into local job programs and ongoing support, and combines training with real-world work experiences. What the goal is: to improve employment outcomes and long-term independence for people who face barriers to work, enabling them to participate more fully in the community.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
San Diego, CA
Founded
1930

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