Staff Technical Program Manager

This hybrid role requires working in the office two days per week.

With millions of diners, 70,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. 

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.

About the job

As a Staff Technical Program Manager (TPM), you will drive the strategic alignment, planning, and execution of mission-critical engineering initiatives across the organization. In this leadership role, you will bridge product strategy and deep technical delivery, establishing multi-quarter roadmaps, tracking technical milestones, and proactively mitigating delivery risks. You will partner closely with engineering and business leadership to navigate complex trade-offs, break down ambiguity, and accelerate delivery velocity without compromising reliability. Your strategic oversight and systems-level coordination will elevate company-wide engineering health while advancing key business verticals.

Responsibilities

• Partner with product and engineering leaders to establish comprehensive program roadmaps, technical milestones, and proactive risk mitigation strategies.
• Drive cross-functional roadmap alignment and dependency management across software engineering, platform infrastructure, and business vertical teams.
• Lead high-impact transformation initiatives and strategic programs, creating alignment across executive stakeholders and distributed teams.
• Advocate for engineering excellence by championing dependable software architectures and establishing sustainable development processes.
• Streamline software delivery cycles and release schedules by collaborating directly with engineering and infrastructure functions to uphold rigorous quality standards.
• Provide mentorship and guidance to junior TPMs, elevating overall program management practices and fostering a culture of operational excellence.

Minimum Qualifications

• 8+ years of experience managing complex, cross-functional software development programs within modern technology environments.
• 5+ years of dedicated technical program management experience leading large-scale initiatives and dependency tracking.
• Demonstrated ability to navigate deep software engineering challenges, evaluate architectural trade-offs, and align technical and non-technical stakeholders.
• Expertise in agile development methodologies and structured release coordination across multi-team deliverables.
• Hands-on experience in workflow automation and scripting to optimize developer productivity and eliminate process friction.

Preferred Qualifications

• Prior software development experience utilizing one or more general-purpose programming languages.
• Demonstrated background decomposing complex products and architectures into discrete technical components and dependencies.
• Experience operating within a fast-paced tech company or high-growth software environment.
• Deep expertise configuring and optimizing enterprise project and workflow tracking tools (such as Jira and Confluence).

Benefits and Perks

• 5 weeks paid vacation
• Private health & dental insurance
• Work from (almost) anywhere for up to 20 days per year
• Focus on mental health and well-being:
• Company-paid therapy sessions through SpringHealth
• Company-paid subscription to Headspace
• Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
• Paid parental leave
• Time off for your birthday
• Paid volunteer time
• Focus on your career growth:
• Development Dollars
• Leadership development
• Access to thousands of on-demand e-learnings
• Travel Discounts
• Employee Resource Groups
• Income protection and life assurance
• Employee Assistance Program - including 24/7 GP & free legal advice
• Pension plan contributions
• Discounted gym membership
• Bike2Work
• Season ticket loan
• Social events & Thursday happy hours
• Free lunch 2 days per week

The best connections happen face-to-face, whether you’re sitting down to dinner or having coffee with a coworker. That’s why OpenTable has adopted a hybrid workplace model. This role aligns with that approach, with an expectation of coming into the office two days a week—giving employees the best of both worlds: in-person collaboration and flexibility.

Work Environment & Flexibility

At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.

Inclusion

We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.

If you need any reasonable adjustments during the application/interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.

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