Communications Specialist - PR & Organic Social

Description

Job Title: Communications Specialist, PR & Organic Social

Job Type: Full-time

Location: Hybrid - Denver, CO (3 days on-site per week)

Reports to: Sr Manager, PR Communications

About CloudBees

CloudBees helps organizations build, run, and govern software factories, giving enterprises the confidence to ship software better, faster, and safer.

Writing code is no longer the bottleneck. Governing what reaches production and validating its impact is. As enterprises adopt agentic coding, software is created faster than most teams can review, secure, and validate. Without consistent governance, organizations risk shipping code they cannot explain, audit, or trust.

CloudBees addresses this challenge without asking teams to replace the tools they already use. Across every toolchain a customer runs, CloudBees makes each change, human or AI, visible, auditable, and accountable before it reaches production. CloudBees Unify is the product behind this: a governance layer, with context and control-plane capabilities, that enforces consistent policy and evidence across every tool, team, and workflow.

Founded in 2010, CloudBees is backed by Goldman Sachs, Morgan Stanley, Bridgepoint Capital, HSBC, Golub Capital, Delta-v Capital, Matrix Partners, and Lightspeed Venture Partners.

Visit us at www.cloudbees.com.

Requirements

About the role

AI made code abundant. The people who love to build are building more than ever, and the bottleneck in shipping software is no longer writing it. CloudBees sits in the middle of that shift, and we have stories to tell that nobody else can: about builders, about what it takes to ship when code is cheap, about why craft still matters when machines can type.

We're hiring the person who tells those stories.

Our audience is developers, platform engineers, and the leaders who buy for them. They tune out anything that feels like a pitch, and they'll read something that genuinely interests them. Your job is to make CloudBees interesting everywhere builders are: LinkedIn and X every day, and with a deliberate, growing presence on Reddit, Hacker News, Discord, YouTube, and whatever channel matters next. You will do it in the moments that count, including launches, announcements, and industry news breaking in real time.

Each channel has its own physics. What works on LinkedIn dies on Reddit. You know this instinctively, and you understand that on developer-native channels credibility is earned by participating, not by broadcasting.

A content calendar is table stakes. The harder part of this job is taste: knowing which story to tell, how to tell it so an engineer shares it without irony, and which trends a B2B company should join versus watch from a respectful distance. You will start with imperfect briefs, ask the right questions, make smart calls, and push the work until it is great, because a good idea isn't finished until the execution is.

You will work from our company and brand narrative, but we are not looking for someone to follow a playbook or wait for instructions. We want someone who understands what we are trying to accomplish, brings a point of view on how to get there, and speaks up when there is a more creative or effective way to do it.

We expect you to be fluent with AI and curious about how it makes you better at your craft. Use it to research faster, explore more directions, sharpen your thinking, and eliminate low-value work. The ideas, the point of view, and the taste behind the work still need to be unmistakably yours.

What You'll Own:

Organic Social

• Growing our organic presence across the social channels where developers spend time: LinkedIn and X daily, with a deliberate footprint on Reddit, Hacker News, Discord, YouTube, and emerging platforms, adapting voice to each and using judgment about when the brand should speak and when it should stay quiet
• Telling stories that make builders care: mine our engineers, customers, and community for narratives worth telling, then land them in whatever format the moment calls for, whether that is a thread, a video, a post, or a multi-week launch arc
• Turning launches and company moments into stories with an angle, a sequence, and content people actually share, working alongside product marketing and demand generation
• Engaging on community-first channels as a genuine participant rather than a marketer, and earning the credibility that lets a brand engage there at all
• Producing multimedia content for a technical audience: video, graphics, carousels, quote cards, and event clips, with agency support and with your own hands when speed matters
• Monitoring trends and conversations, and engaging in them on behalf of the brand, same day when the moment is time-sensitive
• Recommending where we play and where we don't: building the channel strategy for social, making the case for new channels with data, and sunsetting the ones that aren't earning their keep
• Reporting on engagement rate, impressions, and follower growth as core metrics, with commentary on what drove the numbers
• Handling day-to-day channel administration, including profile hygiene, access and permissions, brand consistency, and community guidelines
• Managing the calendar, approvals, tagging taxonomy, dashboards, and user onboarding in Sprout Social
• Running and scaling our employee advocacy motion so our own people amplify the work
• Coordinating with demand generation so organic and paid social reinforce rather than duplicate each other

Public Relations

• Knowing our corporate narrative and finding the media moments that reinforce it: which news cycles to enter, which angles carry our message, and which coverage isn't worth chasing
• Managing day-to-day media operations in partnership with our agency teams in North America and Europe: weekly calls, priorities, deliverable tracking, and quality control on their output
• Drafting press releases, media alerts, pitches, and bylines with agency support, and responding to inbound press inquiries
• Planning and executing individual launches and campaigns, including target outlets, timeline, embargo mechanics, and the asset checklist
• Monitoring competitor and industry news daily, and surfacing reactive opportunities the same day they break
• Managing speaking and awards submissions: sourcing calls for papers, coordinating abstracts with speakers, tracking deadlines and outcomes
• Keeping the newsroom, press kit, and boilerplate current and accurate
• Tracking agency scope, deliverables, and budget burn, and flagging when we are over-using or under-using them
• Reporting weekly on earned coverage: volume, outlet tier, message pull-through, and share of voice

You May Be A Good Fit If You:

• Are a storyteller first. You can find the human angle in a technical topic and structure a narrative that builds, and you have work you're proud to show for it
• Understand developers and technical audiences. You know what earns their respect and what makes them close the tab, whether from working in developer tooling, living in dev communities, or repeatedly winning over technical audiences
• Are chronically online in the best way: fluent in how internet culture moves across platforms, early to spot what's worth jumping on, and honest about what a B2B brand should leave alone
• Know the unwritten rules of developer channels. You understand why Reddit downvotes what LinkedIn applauds, what survives a Hacker News comment section, and how brands earn the right to exist in those spaces
• Write like it's your craft. A LinkedIn post, a video script, a byline, and a pitch in the same afternoon, each one sounding right for its channel
• Have 3 to 5 years in communications, PR, social, content, or community work, with technical subject matter somewhere in the mix: software delivery, CI/CD, agentic coding, security, or platform engineering, or a track record of getting up to speed fast
• Have managed project teams or agency partners: setting deliverable expectations, reviewing their work, and pushing back when it misses
• Are operationally sharp. You build and maintain the calendars, trackers, and reporting that keep the work moving and make our strategy, priorities, output, and results visible to the rest of the company
• Use AI fluently to research faster, explore more directions, and eliminate low-value work, while the ideas, judgment, and taste remain yours
• Strong candidates may also have
• Experience producing content for B2B SaaS, especially developer tools
• A real footprint in developer communities such as open source, Discord, Hacker News, or Reddit, as a contributor rather than an observer
• Design and video chops: Figma, Canva, Adobe Express, CapCut, or similar
• Hands-on time with Sprout Social or a comparable platform, and the ability to pull, interpret, and contextualize platform analytics without help
• Customer Obsessed — You treat customer problems as your own and build relationships with the people behind the logo, not just the account. You can point to decisions you changed because of what a customer told you.
• High Agency — You own problems beyond your job description and move without waiting to be asked. When the path isn't defined, you make the call and bring people with you rather than working around them.
• Truth Seeking — You hold a strong point of view and update it when the data says otherwise. You argue for the best answer regardless of who's in the room, and once a decision is made, you commit to it fully.
• Hard Work — You own the end result, not just your slice of it, and you go beyond what's expected to get there. You work smart as well as hard, and you find real reward in building something demanding alongside people who do the same.
• Ship Excellence — You hold a painfully high quality bar and keep raising it, while shipping with urgency instead of waiting for perfect. Every iteration is something you learn from.
• Direct Feedback — You give honest, constructive feedback regardless of seniority or tenure, and you actively ask for it in return. You deliver it with enough care that people want to hear it from you.

Compensation & Benefits

• Base Pay Range: $80,000 - $95,000 annually In accordance with applicable law, this represents a reasonable estimated compensation range for this role. Actual compensation will be determined based on skills, experience, and geographic location and may be more or less than the amount shown above. Outside of base compensation, CloudBees also offers stock options and variable bonuses. 

What CloudBees Offers

• Time that's actually yours. Our BEE-Flexible PTO policy folds vacation, sick time, and personal days into one unlimited plan. Plus paid U.S. holidays and 2 dedicated Bee-Giving Days to volunteer for a cause you care about.
• Health coverage from day one. You're eligible on your start date, not 90 days in. Choose from medical, dental and vision options designed to support your healthcare needs. Choose an HDHP plan and we will contribute to your HSA on top of your own pre-tax contributions. 
• Real money toward your future. Invest in your future with a competitive 401(k) company match, offering both pre-tax and Roth options to help you reach your financial goals.  
• Protection we pay for entirely. We fully fund your Life and AD&D, Short Term Disability and Long Term Disability protection. Plus our Employee Assistance Program is fully covered too.
• Support for your headspace -  literally. All Bees have access to a company-sponsored Headspace account. Plus, a dedicated Care Concierge service in the U.S. so you never have to decode a benefits question alone.
• A home office that works. A stipend every month toward your work-from-home setup in addition to the opportunity to work (hybrid for Denver, CO employees) in an office with your peers.
• Upside when we win. Base salary is the floor. Our bonus plan rewards for the goals you deliver and the growth we drive together.  
• People who sweat the craft. A team that takes its work seriously and invests in each other's growth.
• A global, collaborative team that lives by our values: Customer Obsessed, High Agency, Truth Seeking, Hard Work, Ship Excellence, Direct Feedback.

EEO Statement

CloudBees is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are made based on qualifications, merit, and business need, without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.

Disclaimer

This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Duties, responsibilities, and activities may change at any time with or without notice.