Housekeeping Team Leader

Job Description

• Supervise and coordinate the daily activities of Room Attendants, House Attendants, Public Area Attendants
• Assign daily work schedules, room allocations, and special projects according to occupancy levels and operational requirements.
• Ensure all guest rooms, corridors, public areas, and service areas are cleaned and maintained according to brand standards.
• Ensure proper handling and reporting of Lost & Found items according to hotel procedures.
• Monitor DND (Do Not Disturb) rooms and ensure appropriate follow-up procedures are followed.
• Respond promptly and professionally to guest requests, concerns, and complaints
• Lead, motivate, coach, and support the housekeeping team to achieve departmental objectives. Assist with performance evaluations and development plans
• Control and monitor the usage of cleaning supplies, guest amenities, linen, uniforms, and equipment.
• Assist with monthly inventories of linen, guest supplies, and housekeeping materials
• Monitor stock levels and report shortages promptly
• Ensure housekeeping equipment is maintained and used safely and correctly
• Complete daily inspection reports, discrepancy reports, and shift handovers

Qualifications

• Strong understanding of housekeeping operations and hotel standards.
• Excellent leadership and team management skills.
• Strong attention to detail and quality control.
• Good communication and interpersonal skills.
• Ability to handle guest complaints professionally.
• Knowledge of cleaning chemicals, equipment, and safety procedures.
• Inventory and stock management skills.
• Proficiency in hotel systems (PMS) and Microsoft Office applications.
• Ability to work under pressure and manage multiple priorities.
• Good command of English; additional languages are an advantage

Additional Information

• Work as a team player 
• Experience in a 3- to 4-star hotel in the same position 

Compensation: 150 to 170 (BHD) (MONTHLY)