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Advance Auto Parts

Automotive aftermarket parts retailer

Commercial Parts Pro

Account ManagementPosted on Nov 10
Full-timeOak Lawn, IL, USAIn-person

About the Job

Requirements

  • A high school diploma or general education degree (GED) is required.
  • A minimum of 3 years of prior automotive parts experience is preferred.
  • Proven sales ability and past experience fulfilling customer transactions are preferred qualifications.
  • Formal or informal experience leading teams, including supervising daily tasks and working together to achieve goals, is preferred.
  • Working knowledge of automotive systems and diagnostic ability, including internal engine, suspension, brakes, electronic, and exhaust systems.
  • Ability to speak and write English and communicate effectively with customers, peers, and management; Spanish is a plus.
  • Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals, and write simple correspondence.
  • Ability to understand and execute instructions furnished in written, oral, or diagram form.
  • Ability to successfully complete the Parts Knowledge Assessment.
  • Ability to use basic math accurately, including addition, subtraction, multiplication, and division with whole numbers, common fractions, and decimals.
  • Ability to use Microsoft Word and Excel effectively.
  • Strong organizational skills.
  • Understanding of commercial profitability concepts, including competition, market opportunities, and customer prioritization; may work with the Commercial Account Manager to determine pricing discounts for specific commercial customers.
  • Ability to work a range of days, evenings, and weekends as needed.
  • Ability to meet the physical demands of predominantly walking or standing; talking and hearing; using hands and fingers to handle or feel; reaching; climbing or balancing; stooping, kneeling, crouching, or crawling; and frequently lifting or moving up to 50 pounds and occasionally up to 100 pounds. Required vision abilities include close, distance, and color vision, depth perception, and adjusting focus.
  • ASE certification is preferred but not required; ASE P2 certification or an equivalent readiness level is listed as a success factor.

Responsibilities

  • Maintain commercial customer relationships.
  • Provide GAS2 selling experience to commercial customers.
  • Achieve personal and store sales goals and service objectives.
  • Provide day-to-day supervisory support for Team Members.
  • Collaborate with the General Manager on coaching and developmental needs for Team Members.
  • Dispatch drivers to ensure delivery standards are achieved.
  • Maintain commercial stocking programs.
  • Build and maintain a network of second-source suppliers.
  • Maintain the core bank and commercial returns.
  • Maintain commercial credit accounts.
  • Partner with the General Manager to ensure proper driver coverage.
  • Support profitable growth of the commercial business through customer retention and growth.
  • Source parts from multiple channels, including special orders, FDO, and second sources.
  • Work with the Commercial Account Manager as needed to determine pricing discounts for specific commercial customers.

Desired Qualifications

  • Spanish language ability is a plus.
  • A minimum of 3 years of prior automotive parts experience is preferred.
  • ASE certification is preferred but not required.

About the Company

Advance Auto Parts

Automotive aftermarket parts retailer

Advance Auto Parts supplies automotive aftermarket parts and accessories to both professional installers and DIY customers through thousands of stores in North America. Its product lineup includes replacement parts, maintenance items, and car accessories for cars, vans, and light trucks, sold in-store and online with staff guidance to help customers select the right parts. The company differs from many competitors through its extensive store network, broad product assortment, and ability to serve both professional businesses and individual customers with knowledgeable service and a nationwide distribution and retail model. Its goal is to be the preferred source for auto parts by offering a wide selection, convenient locations, and expert customer assistance.

Company size
10,001+
Company stage
IPO
Headquarters
Raleigh, NC
Founded
1932

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