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TRIMEDX

Clinical asset management and device cybersecurity

Operations Leader - Clinical Engineering

Equipment Field ServiceConfirmed live in the last 24 hours
Full-timeYork, ME, USANo salary listed

About the Job

Requirements

  • A minimum of two years of experience working with biomedical equipment in a clinical engineering environment or equivalent experience is required.
  • Advanced knowledge of Microsoft Office applications is required.
  • Ability to manage day-to-day and long-term site operations.
  • Ability to perform basic financial analysis and calculate budgets, revenue, and costs.
  • Knowledge of state and federal inspection agencies, including The Joint Commission, the College of American Pathologists, DNV, and other accrediting bodies.
  • Ability to integrate information from a variety of sources.
  • Ability to lead others, execute company policies, procedures, and strategies, build relationships across one customer base, and mentor technicians.
  • Associate degree or equivalent experience is required.

Responsibilities

  • Lead clinical engineering initiatives to provide customer service and operational efficiency by managing execution of the Medical Equipment Management Plan.
  • Manage program operations, including work-history data analysis, staffing allocation, budget control, equipment acquisition planning, and outside vendor management.
  • Manage day-to-day operations, maintain customer relationships, develop technicians, and serve as a communication channel between hospital executives and the company.
  • Direct Joint Commission inspections and ensure services comply with regulatory standards.
  • Oversee site operations and provide direction to others using knowledge and experience with technology and equipment.
  • Motivate others through praise, recognition, and rewards.
  • Staff and schedule technicians to ensure service coverage.
  • Conduct semi-annual and annual technician performance evaluations; coach and mentor technicians, provide performance feedback, and take corrective action when needed.
  • Develop team members to achieve short- and long-term business results.
  • Manage hiring and termination processes in accordance with company policies and processes.
  • Manage service operations, including service contracts and resources, and document demand labor, demand parts, contracts, in-house labor, and in-house parts.
  • Use policies as guides and apply sound judgment in day-to-day activities.
  • Meet with others to identify root causes of technological and process problems.
  • Manage shop-supply inventory and maintain accurate database stockroom records, including annual inventory.
  • Develop service strategies for continuous process improvement and provide metrics to the central or corporate office.
  • Participate in Quarterly Value Reviews and system-level reports or meetings.
  • Manage Joint Commission inspections, prioritize open work orders, and ensure performance assurance inspections are documented.
  • Manage site key performance indicators, including preventive maintenance, work orders, alerts, and regulatory metrics.
  • Assist with work-order approval.
  • Lead and champion continuous-improvement recommendations and work with leadership to implement corrective actions.
  • Collaborate with customers and vendors to develop mutually beneficial solutions.
  • Monitor customer satisfaction, business growth, and retention.
  • Set financial and performance benchmarks and monitor each equipment modality against them.
  • Participate in customer departmental meetings, including imaging, laboratory, and operating room director meetings.
  • Advise users of equipment status and ensure service and documentation are complete, timely, and accurate.
  • Recommend contracts and evaluate whether to add or remove them.
  • Serve on hospital committees, including Environment of Care and Capital Planning committees.
  • Schedule workload and maintenance, and improve daily operations.
  • Identify department problems and trends and implement long-term solutions.
  • Manage on-call functions and rotations in the database.
  • Evaluate and approve parts requests and on-site or off-site vendor service requests.
  • Define and recommend solutions for customer groups; interact with external customers and resolve customer issues to ensure satisfaction in assigned areas.
  • Manage key performance indicator results, expenses, customer satisfaction, and associate engagement; contribute to Environment of Care performance.
  • Create, manage, and adhere to budgets; maintain accountability for financial performance, including profit and loss where applicable, and achievement of business targets.
  • Support upper management tactically and spend 25% of time performing technician work.
  • Support one or multiple sites, potentially including affiliated time-and-material or other small profit-and-loss sites.
  • Provide clear direction to achieve team goals and create an environment of respect, collaboration, and open communication.
  • Identify and support the development needs of direct reports and team members, connecting them with internal and external resources.
  • Promote employee engagement by understanding organizational and personal drivers and developing action plans to improve engagement.
  • Set team goals and expectations, monitor performance, address performance gaps, provide timely feedback, and ensure assigned actions are completed by deadlines.
  • Perform other duties as assigned.

Desired Qualifications

  • Experience leading or managing in a clinical engineering environment is preferred but not required.
  • The preferred career path includes prior experience as an assistant manager, assistant site manager, or senior technician.
  • Electronics-related technical discipline or equivalent military training is preferred.
  • Bachelor's degree or equivalent experience is preferred.
  • Technical certification such as A+, Certified Biomedical Equipment Technician, Certified Radiology Equipment Specialist, Certified Laboratory Equipment Specialist, or Certified Clinical Engineer is preferred.

About the Company

TRIMEDX

Clinical asset management and device cybersecurity

TRIMEDX provides clinical asset management solutions for healthcare providers to optimize the performance, safety, and compliance of medical devices. It offers services across clinical engineering, asset informatics, and cybersecurity, supported by a proprietary workflow platform. This platform combines device inventory management with analytics and prescriptive guidance to tell users exactly what actions to take, helping hospitals run more efficiently and reduce costs. What sets TRIMEDX apart is its end-to-end approach that blends hands-on engineering services with data-driven insights and cybersecurity, addressing challenges like technician shortages and rising threats to medical device security. The company’s goal is to improve hospital operating margins and patient care quality by ensuring devices are safe, compliant, and readily available.

Company size
1,001-5,000
Company stage
Debt Financing
Total funding
$200K
Headquarters
Indianapolis, IN
Founded
1998

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