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Delivery Hero

Global online food delivery marketplace

Supply Operations Specialist

Business OperationsConfirmed live in the last 24 hours
Full-timeKyiv, UkraineNo salary listed

About the Job

Requirements

  • Communication skills and the ability to solve problems quickly.
  • High motivation to work in a fast-growing start-up.
  • An analytical mindset.
  • Excel skills.
  • Enjoy teaching and adapting new employees.
  • Intermediate or higher proficiency in English.

Responsibilities

  • Recruit and train couriers.
  • Implement processes and optimize strategies for attracting and retaining couriers.
  • Solve problems and provide support to couriers.
  • Maintain documentation and contracts for couriers.
  • Handle procurement to ensure couriers receive their work kits and are ready to represent the company brand.
  • Manage planning, general administration, and key performance indicator analysis.
  • Communicate with the local operations manager regarding processes and customer support operations.

About the Company

Delivery Hero

Global online food delivery marketplace

Delivery Hero SE runs a global online marketplace for food delivery and on-demand services. It connects customers with restaurants, local shops, and delivery-only Dmarts through mobile apps and websites, with orders placed and paid online and deliveries handled by its logistics network. The platform makes money mainly from commissions on each order, delivery fees, advertising, and quick-commerce services for groceries and household items. Its approach combines a wide geographic reach with multiple lines of business (restaurant delivery, groceries, and logistics), often growing by acquiring local competitors, to control both the marketplace and delivery operations and capture a large share of local on-demand commerce.

Company size
10,001+
Company stage
IPO
Headquarters
Berlin, Germany
Founded
2011

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