Quality Assurance Engineer

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Professional, Quality Assurance Engineering

Job Posting Title:  Specialist, QA Engineering

Location: Chennai

Work mode: WFO

What does a successful QA Engineer do at Fiserv?

Software Development Engineers in Test (SDET’s) are a special breed of quality fanatics who use their toolbox of technical talent to automate and scale their testing efforts. When faced with any task, their first reaction is to find an engineering solution. Married to this is a deep knowledge of quality, understanding the test coverage requirements and going beyond them. SDET’s are held to the engineering standards of the developers and simultaneously the quality standards of dedicated QA staff

Software Development Engineers in Test (SDET) for our eCommerce Channels will help us increase automation coverage and improve our existing automation frameworks. This includes identifying current gaps, if needed - designing a solution, and executing it. The candidate should be familiar with Agile testing concepts and open-source test automation frameworks.

This person will support engineers by designing and maintaining cutting-edge automation systems to ensure we deploy code with amazing quality and speed.

What will you do

• Develop test automation plans by collaborating with the manual testing team using XRAY (jira). Work on other non-functional quality attributes, like performance, reliability, and security

• Develop automated tests with the appropriate technologies. Currently, we are using open-source test automation frameworks – RestAssured, Selenium. SDET’s will spend most of the time automating test scenarios for experience layer APIs.

• Provide the Squad and all stakeholders with clear and real-time updates regarding test status, bug status, and overall quality about the product by monitoring failures, reporting bugs, analysing & triaging automated tests running in the continuous Integration system

• Work side-by-side with the development team on testing in parallel and automating tests in our sprints

• Design and implement tools that improve increase testing efficiency

• Research new or better alternate automated testing tools

• Help maintain systems to monitor test stability and report stability issues back to engineers

• Keep a learning mindset - look for opportunities to continuously improve yourself, our products, and the practices that we use to build our products

What you need to have

• A minimum of 4+ years of experience in writing reliable and maintainable automated tests

• An eagle-eye for test coverage gaps, false positives or negatives and proficiency in black box, functional, and user flow testing techniques

• Experience working in Agile / SCRUM delivery methodology

• The ability to write and understand code - preferably in Java and JavaScript for the test automation framework

• Experience with software development tools (IDE, debugger, git, JIRA, Jenkins, etc)

• Professional-level programming skills (regex processing, class design, Map data structure, etc.), particularly in Java and/or JavaScript

• Novice-level shell scripting skills (commands like grep, cut, sed, sort, wget, etc.)

• Knowledge of Rest Assured, Selenium

• Familiarity with Behaviour Driven Development approach and Gherkin language

• Familiarity with JSON objects, SQL queries, data structures, log file analysis, etc.

• Familiarity with Swagger and Open API Specifications

• Experience using AI-assisted developer tools to accelerate test automation work (e.g., generating test scaffolding, assertions, and test data utilities) with strong human review to ensure correctness and maintainability

• Ability to use AI to analyze CI failures and logs faster (error clustering, likely root-cause suggestions) and translate findings into actionable defect reports and fixes

• Familiarity with applying AI to improve test coverage discovery (identifying missed edge cases/negative scenarios from user stories, XRAY/Jira tickets, and Swagger/OpenAPI specs)

• Understanding of responsible AI usage in an enterprise setting (no sharing sensitive code/data, validating outputs, documenting AI-generated changes when needed)

• Interest in evaluating emerging AI-driven testing capabilities (e.g., test generation, contract drift detection, self-healing UI approaches) and recommending practical adoption where it improves quality or cycle time

What would be great to have

• Knowledge of building mocks with WireMock

• The passion to build tools that will enable the engineering team to write tests more easily

• The trait of constantly looking for better solutions to bring down automation flakiness and increase automation reliability, thinking ahead and building for future changes in an ever-changing mobile ecosystem

• Desire to automate everything and reduce the time required to manually test our products

• The willingness to work with other teams such as engineering, manual QA, product and release teams

• Bachelor's degree or above in Computer Science or other engineering discipline, or equivalent work experience.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.