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Camden National Bank

Full-service community bank offering digital banking

Premier Relationship Manager

Retail & Commercial BankingPosted on Nov 3
Full-timeKennebunk, ME, USA$90.3k - $134.5k

About the Job

Requirements

  • A bachelor's degree in Business, Finance, Accounting, or a related field is required; an equivalent combination of education and experience may be considered.
  • At least 5 years of experience in banking, financial services, wealth management, relationship management, or business development is required.
  • A valid driver's license and the ability to travel to customer meetings, community events, and banking center locations as needed are required.
  • Proficiency with Microsoft Word, Excel, Outlook, Teams, CRM systems, and banking technology platforms is required.
  • Strong relationship-management, consultative-sales, business-development, and customer-service skills are required.
  • The candidate must communicate clearly and persuasively, listen actively, and explain financial solutions in an understandable manner.
  • Knowledge of debits and credits, percentages, interest rates, balances, and basic financial analysis is required.
  • Strong judgment, numerical accuracy, analytical ability, attention to detail, and problem-resolution skills are required.
  • The candidate must be able to prioritize work, manage competing demands, adapt to change, and follow through on commitments.
  • The candidate must be able to learn and effectively discuss banking, lending, CFC, and wealth-management products and services.
  • The candidate must maintain confidentiality, exercise integrity, and interact professionally with customers, community organizations, and colleagues.
  • The candidate must adhere to bank policies and regulatory requirements, including BSA/AML, Privacy, and CIP, safeguard confidential information, and maintain awareness of fraud and operational risk.

Responsibilities

  • Meet or exceed individual sales, portfolio-management, and relationship-growth goals to support the Bank’s overall performance.
  • Acquire, expand, and retain affluent customer relationships by applying Building Trusted Relationships skills and conducting financial discovery conversations.
  • Develop and execute a proactive calling program for high-value consumer and business customers that complements the activities and routines of other sales roles.
  • Identify and recommend deposit, lending, cash-management, mortgage, and wealth-management solutions that align with customer goals and deepen relationships.
  • Participate in networking, community engagement, joint calling, referral partnerships, and outreach to centers of influence to generate new business opportunities.
  • Serve as the primary point of contact for assigned affluent and high-net-worth customers, maintaining regular contact and conducting relationship reviews.
  • Provide concierge-level service and coordinate timely resolution of customer concerns as the face of the relationship.
  • Partner with lending officers and other business partners to review portfolios, prospect pipelines, loan closings, deposit opportunities, and relationship risks.
  • Participate early in prospect and credit-development activities when deposit, liquidity, or operating-account opportunities are present, ensuring clear handoffs and consistent communication.
  • Open and maintain deposit accounts and banking services, process transactions, support service requests, and refer questionable or out-of-authority activity to management.
  • Maintain complete and accurate customer records and demonstrate strong knowledge of Bank products, services, policies, procedures, and technology platforms.

Desired Qualifications

  • Experience working with affluent and high-net-worth customers is preferred.
  • Proven success in sales, customer relationship management, and business development is preferred.
  • Experience using CRM and banking software systems, including Onboard Deposits, Jack Henry Experience, Jabber, and Cisco telephone systems is preferred.

About the Company

Camden National Bank

Full-service community bank offering digital banking

Camden National Bank is a full-service community bank with a network of 73 banking centers in New Hampshire and Maine, offering modern digital banking alongside personalized, local service. It provides standard banking products such as checking and savings, loans, and business banking, accessible through online, mobile, and in-branch interactions, with all deposits insured by the FDIC. The bank differentiates itself through its emphasis on friendly, individualized service and strong local presence, aiming to support individuals, families, and businesses in thriving communities. Its goal is to help customers succeed financially while keeping local communities vibrant and connected.

Company size
501-1,000
Company stage
IPO
Headquarters
Camden, ME
Founded
1975

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