Program Manager

<strong>Job Requirements </strong><br><p><strong>Job Requirements</strong></p><p>We are seeking a highly experienced and strategic <strong>Program Advisor</strong> to lead the execution and management of service delivery operations across upstream, midstream, and downstream oil & gas. This role is critical in ensuring business growth, customer relationship, and high-quality service delivery in areas such as Design & Drawing Office, Project services, and Plant modification engineering support.</p><p> <strong>Key Responsibilities:</strong></p><ul><li>Lead the planning, execution, and delivery of Engineering Support for oil & gas assets including refineries, terminals, and offshore/onshore.</li><li>Develop and implement strategic plans to achieve annual business objectives and drive sustainable growth</li><li>Responsible for hiring, training, deployment, and delivery excellence</li><li>Manage large teams with respect to revenue, margins and applied ratio.</li><li>Manage customer relationship and generate new business opportunity.</li><li>Collaborate with customer operations, engineering, and procurement teams to align service delivery with contractual SLAs and KPIs.</li><li>Drive continuous improvement in service quality, performance, and cost efficiency.</li><li>Monitor project budgets, timelines, and resource utilization, ensuring profitability and client satisfaction.</li><li>Build and maintain strong client relationships, acting as a key point of contact for escalations and strategic discussions.</li><li>Implement digital tools and analytics for customer value proposition and better business insights.</li></ul><br><br><strong>Work Experience </strong><br><ul><li>Bachelor’s or Master’s degree in Mechanical, Petroleum Engineering.</li><li>19+ years of experience in industrial services or engineering delivery within the oil & gas sector, with at least 5 years in a senior leadership role.</li><li>Deep understanding of oil & gas operations, maintenance practices, and safety protocols (e.g., HAZOP, HSE-MS).</li><li>Proven experience managing large-scale service delivery projects in upstream, midstream, or downstream environments.</li><li>Proven ability to lead and manage large, cross-functional teams (100+ personnel) across diverse scopes and geographies.</li><li>Strong grasp of delivery excellence metrics, with a track record of setting, monitoring, and achieving performance benchmarks.</li><li>Strong leadership, communication, and stakeholder management skills.</li><li>Familiarity with industry standards such as API, ASME, ISO, and OSHA.</li></ul><p><strong>Preferred Qualifications:</strong></p><ul><li>PMP or equivalent project management certification.</li><li>Experience with Plant engineering covering drawing office, Project services.</li><li>Exposure to international oil & gas markets and global delivery models.</li></ul><br><br>