Full-Time

Proposal Manager

Confirmed live in the last 24 hours

TSC

TSC

201-500 employees

Digital customer experience agency enhancing brand relationships

Consulting
Enterprise Software

Senior

No H1B Sponsorship

Remote in USA

US Citizenship, US Top Secret Clearance Required

Category
Proposal Management
Business & Strategy
Required Skills
Word/Pages/Docs
Graphic Design

You match the following TSC's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • Bachelor’s degree in Engineering, Finance, Business, or a related field, with a minimum of 5 years of experience in proposal management and related roles supporting U.S. government and/or industry customers.
  • U.S. Citizenship, with the ability to obtain and maintain a DoD security clearance.
  • Proven track record of leading proposal development efforts in the Federal Government marketplace.
  • Subject matter expertise in proposal development and RFP best practices.
  • Strong attention to detail with demonstrated project management capabilities.
  • Advanced proficiency in MS Word and other MS Office products.
  • Exceptional written and verbal communication skills.
  • Ability to work independently and collaboratively within cross-functional teams.
  • Commitment to continual process improvement.
  • Experience mentoring and training junior team members as required.
Responsibilities
  • Lead and manage the end-to-end proposal development process, ensuring timely and successful proposal submissions.
  • Coordinate with various departments (business development, legal, finance, technical teams, etc.) to gather the necessary information for proposal responses.
  • Review RFPs, RFIs, Whitepapers, and other customer documents to ensure a comprehensive understanding of requirements.
  • Develop proposal outlines, schedules, and deadlines to ensure all stakeholders meet key milestones.
  • Leads team assessment and implementation of proposal team training at kick-off, as needed (i.e. Storyboards, Developing Text, Proposal Graphics, Color Teams, etc.)
  • Write, edit, and proofread proposal content, ensuring clarity, consistency, and compliance with RFP requirements.
  • Collaborate with technical writers, graphic designers, and subject matter experts to enhance the proposal’s quality and presentation.
  • Ensure all proposals align with the company’s standards, brand, and value proposition.
  • Maintain proposal libraries and templates for future submissions.
  • Track and report on proposal progress, providing regular updates to senior management.
  • Assist in post-submission activities such as clarifications, best and final offers (BAFOs), and contract negotiations.
Desired Qualifications
  • Association of Proposal Management Professionals (APMP) Certification.
  • Strong knowledge of FAR/DFAR requirements for proposal development.
  • Ability to adapt quickly to changing tasks and manage ad hoc projects on short notice.
  • Experience with ProPricer software.
  • Proficiency in creating Basis of Estimate (BOE) documentation.
  • Prior experience in Engineering, Finance, or Business Development (BD) roles is beneficial.
  • Willingness and ability to travel as needed (up to 10%).

TSC focuses on enhancing the relationships between customers and brands through digital customer experience (CX) solutions. The company identifies areas for improvement by using customer journey mapping and usability testing, which helps them understand how customers interact with brands. After identifying these opportunities, TSC assists clients in digitizing their services and develops solutions that lead to improved customer satisfaction. Unlike many competitors, TSC emphasizes the importance of creating positive customer experiences as a key driver for business success. Their goal is to ensure that brands do not settle for mediocre customer interactions, but instead strive for excellence in every customer touchpoint.

Company Stage

N/A

Total Funding

N/A

Headquarters

Paris, France

Founded

2011

Simplify Jobs

Simplify's Take

What believers are saying

  • Rising demand for personalized CX aligns with TSC's expertise in journey mapping.
  • AI-driven chatbots offer TSC opportunities to enhance customer service solutions.
  • Omnichannel strategies growth allows TSC to provide integrated CX solutions.

What critics are saying

  • Emerging CX agencies offering lower-cost solutions threaten TSC's market share.
  • Rapid AI tool evolution may outpace TSC's technological capabilities.
  • Stricter data privacy regulations could increase TSC's compliance costs.

What makes TSC unique

  • TSC specializes in customer journey mapping and usability testing for personalized experiences.
  • TSC is part of Sitel Group, enhancing its global reach and resources.
  • TSC operates in key global markets: Miami, Paris, Sao Paolo, and London.

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Benefits

Health Insurance

401(k) Company Match

Flexible Work Hours

Remote Work Options

Paid Vacation

Tuition Reimbursement