Facility Representative Program Support Specialist

Job Description

ProSidian Seeks a Facility Program Support Specialist (Full-Time) in The Hanford Eastern Washington (Tri-Cities - Kennewick | Pasco | Richland) Area. ProSidian's work includes supporting requirements for consulting, acquisition support, program/project mgmt., operational/administrative business support, and environmental consulting support for support DOE Hanford [inc. Richland Operations Office (RL), and Office of River Protection (ORP)] in support of the Govt’s operations, personnel management, and general administration of regional operations at the Hanford Site in Richland, Washington.

FY19-010: AMSE Facility Representative Program Support Candidates shall work to support requirements as a Facility Program Support Specialist and Provide Facility Representative (FR) Program Management Support on behalf of The Department of Energy (DOE), Richland Operations Office (RL), Office of the Assistant Manager for Safety and Environment (AMSE)

The purpose of the DOE FR Program is to ensure that competent DOE staff personnel are assigned to oversee the day-to-day contractor operations at DOE’s hazardous nuclear and non-nuclear facilities. Oversight performed by Facility Representatives (FRs) provides DOE Line Managers with accurate, objective information on the effectiveness of contractor work performance and practices, including implementation of the integrated safety management (ISM) system.

• Scope of Reviews.  The FR shall observe, evaluate, and report on the effectiveness of the operating contractor in multiple areas important to safe, efficient operations, such as operational performance, ISM, quality assurance, management controls, emergency response readiness activities, and assurance of worker health and safety.
• Oversight Routine.  FRs should vary their day-to-day presence in assigned site/facilities to show a degree of unpredictability and spontaneity based on the FR’s judgment regarding what is appropriate to observe and assess.
• Duties, Responsibilities, and Authorities include:
• Operational Awareness: A FR shall be thoroughly familiar with their assigned site/facility, operating procedures, site/facility safety bases, operating organizational structure, and key process control personnel. The FR shall be aware of major work in progress and in planning.
• Communication (4.1.2): The FR shall maintain frequent communication with contractor personnel and field element supervision to ensure that DOE Line Management is cognizant of current site/facility conditions.
• Availability (4.1.3): The FR shall be available to respond to site/facility events and serve as the DOE presence for special operations and be readily available to operating contractor personnel to facilitate the notification of occurrences and any safety or operational concerns.
• Independence (4.1.4): A FR should be in a position to provide information to DOE Line Management independent of programmatic responsibilities.
• The Facility Program Support Specialist shall provide support in the following areas: Maintain Facility Representative (FR) Instructions (e.g., changes, reviews, approvals, periodic reviews, implementations, distribution, etc.).

The FR shall know which personnel are controlling the work, the hazards and hazard controls associated with the work, what procedures are to be used, and whether training and qualification requirements have been established and are being met.  FRs shall verify that work activities are being performed safely and efficiently based on periodic observations and spot-check reviews of frequency commensurate with the hazard and complexity of the work. 

• Review Master Oversight Plans (MOPs) to ensure consistent implementation of the Facility Representative (FR) Program:  Maintain centralized file of approved MOPs, and distribute MOPS to Stakeholders.
• Coordinate the annual review of Facility Representative (FR) staffing and coverage requirements by the Operations Oversight Division (OOD) Director and Facility Representative (FR) supervisors, and revise this instruction as needed.
• Manage the Facility Representative (FR) training and qualification program.
• Prepare Facility Representative (FR) qualification cards and written exams.
• Maintain the oral and written exam banks and qualification cards.
• Conduct monthly meetings to provide continuing training and a forum for presenting lessons learned.
• Observe 30% and 80% of oral boards to ensure consistency across the program.
• Observe all final qualification boards to ensure consistency across the program.
• Implement new qualification test questions database.
• Enter items into eTQP (electronic Technical Qualification Program.

Qualifications

The Facility Program Support Specialist shall have consecutive employment in a position with comparable responsibilities within the past five (5) years, Must be able to use a computer to communicate via email; and proficient in Microsoft Office Products (Word/Excel/Power point) and related tools and technology required for the position.  Work products shall be thorough, accurate, appropriately documented, and comply with established criteria.  Work products shall be thorough, accurate, appropriately documented, and comply with established criteria.

The Facility Program Support Specialist shall demonstrate:

• Bachelor degree in relevant field of study.
• Five years of relevant experience.
• Experience in applying analytical techniques, performing various types of process/database/system review, developing process improvements, and using automation tools.
• Excellent verbal and written communications skills.
• Excellent customer service skills.
• Experience in database management, including interactive database management.
• Proficiency in development and presentation of staff training.
• Proficiency of the Microsoft Office suite of tools and other automation tools.
• Ability to independently perform multiple tasks with dynamic priorities.
• Ability to create various types of performance status reports.
• Knowledge of Hanford Site mission, activities and priorities preferred.
• Working knowledge of DOE RL management databases/systems, policies, and procedures preferred.
• U.S. Citizenship.

TRAVEL:  Travel as coordinated with the technical point of contact and approved in writing by the Contracting Officer in advance, is allowed, in accordance with Federal Travel Regulations.
LOCATION:  Work shall be conducted at the Department of Energy - Richland Operations Office, Office of River Protection, The Hanford Site, and Richland, WA.

Additional Information

As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed; establish, manage, pursue, and fulfill annual goals and objectives with at least three (3) Goals for each of the firms Eight Prosidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and to support all business development and other efforts on behalf of ProSidian Consulting.  

CORE COMPETENCIES

• Teamwork – ability to foster teamwork collaboratively as a participant, and effectively as a team leader
• Leadership – ability to guide and lead colleagues on projects and initiatives
• Business Acumen – understanding and insight into how organizations perform, including business processes, data, systems, and people
• Communication – ability to effectively communicate to stakeholders of all levels orally and in writing
• Motivation – persistent in pursuit of quality and optimal client and company solutions
• Agility – ability to quickly understand and transition between different projects, concepts, initiatives, or work streams
• Judgment – exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications
• Organization – ability to manage projects and activity, and prioritize tasks

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OTHER REQUIREMENTS

• Business Tools –  understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
• Business Tools – understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
• Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors
• Curiosity – the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together
• Humility – exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference
• Willingness - to constantly learn, share, and grow and to view the world as their classroom

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BENEFITS AND HIGHLIGHTS

ProSidian Employee Benefits and Highlights: Your good health and well-being are important to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. That’s why we are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently include the following for Full Time Employees:

• Competitive Compensation: Pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. For medical and dental benefits, the Company contributes a fixed dollar amount each month towards the plan you elect. Contributions are deducted on a Pre-tax basis.
• Group Medical Health Insurance Benefits: ProSidian partners with BC/BS, to offer a range of medical plans, including high-deductible health plans or PPOs. ||| Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife.
• Group Vision Health Insurance Benefits:ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP.
• 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options are available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match.
• Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor’s appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days – 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given.
• Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees.
• Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy on a daily basis.
• Security Clearance: Due to the nature of our consulting engagements there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials.
• ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to 5k for all referrals employed for 90 days for candidates submitted through our Referral Program.
• Performance Incentives: Due to the nature of our consulting engagements there are performance incentives associated with each new client that each employee works to pursue and support.
• Flexible Spending Account: FSAs  help you pay for eligible out-of-pocket health care and dependent day care expenses on a pre-tax basis. You determine your projected expenses for the Plan Year and then elect to set aside a portion of each paycheck into your FSA.
• Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you have the option to elect supplemental life insurance. D&D covers death or dismemberment from an accident only.
• Short- and Long-Term Disability Insurance: Disability insurance plans are designed to provide income protection while you recover from a disability.

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ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply

ProSidian Consulting is an equal opportunity employer and considers qualified applicants foremployment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines.

ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status.

Furthermore, we believe in "HONOR ABOVE ALL"  - be successful while doing things the right way. The pride comes out of the challenge; the reward is excellence in the work.

FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON http://www.ProSidian.com/ OR SEND YOUR RESUME’S, BIOS, AND SALARY EXPECTATION / RATES TO CAREERS @ PROSIDIAN.COM.

ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED.

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