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Bertelsmann

Global media, services, and education conglomerate

Senior Market Research Manager

Full-Time
No salary listed
Expert
Bachelor's
Morrisville, NC, USA
HybridMust live in North Carolina within commuting distance (about one hour); approximately 30 in-office days per quarter are expected.
Growth & MarketingProduct Marketing

About the job

Requirements
  • At least 7 years of experience in market research or intelligence, competitive intelligence, product marketing, business intelligence, market strategy, or related commercial insight functions.
  • Experience designing and executing quantitative and qualitative research initiatives.
  • Experience translating market, customer, and competitive intelligence into business recommendations.
  • Experience with survey tools or platforms, research tools, and AI- or automation-enabled productivity tools or solutions.
  • A bachelor's degree.
  • Skill in designing and executing market, customer, and competitive research programs by defining research objectives with stakeholders and selecting appropriate quantitative and qualitative methodologies to answer business-critical questions related to market opportunity, pricing, ideal customer profiles, competitive positioning, and product strategy; produce reliable, actionable findings that support commercial decision-making.
  • Ability to synthesize complex intelligence into commercially actionable insights by integrating industry trends, competitor intelligence, customer feedback, product information, and internal business data to identify opportunities, risks, emerging market shifts, and strategic implications, and translate findings into recommendations influencing product investment, ideal customer profile prioritization, go-to-market decisions, and growth strategies.
  • Skill in establishing and maintaining market, customer, and competitive intelligence systems, including repeatable processes, monitoring frameworks, and intelligence repositories that provide ongoing visibility into market conditions, customer behavior, competitive activity, and business performance, while ensuring decision-makers have timely access to relevant insights.
  • Skill in research automation and operational efficiency, leveraging technology, artificial intelligence, automation tools, and system integrations to streamline intelligence collection, analysis, dissemination, and maintenance, and continuously improve workflows to increase scalability, reduce manual effort, and maximize organizational access to insights.
  • Ability to operationalize insights within business workflows by embedding research findings into stakeholder processes, planning cycles, dashboards, enablement materials, and decision-making forums, ensuring intelligence is readily accessible and used to improve commercial outcomes.
  • Ability to independently prioritize, execute, and lead high-impact research initiatives with minimal direction, including identifying priorities, managing competing stakeholder requests, conducting analyses, leading cross-functional projects, and delivering outcomes aligned with strategic business objectives; use sound judgment to focus on research activities with the greatest commercial impact.
  • Must live in North Carolina within a commutable distance of approximately one hour from the Morrisville headquarters.
Responsibilities
  • Perform market research on industry, competitors, and customers covering prioritized product categories, growth categories, customer categories, and go-to-market needs.
  • Partner with stakeholders to design research studies supporting willingness-to-pay research, opportunity assessments, pricing validation, ideal customer profile validation, and effectiveness.
  • Conduct continuous desktop research to monitor external sources.
  • Set up internal data feeds to collect internal intelligence.
  • Automate as much of the administration and operation of the research work as possible for self and others.
  • Generate insights for commercial and go-to-market decisions, including product development decisions, ideal customer profile prioritization, go-to-market strategies targeted at ideal customer profiles, and monitoring go-to-market performance for shifts in ideal customer profiles.
  • Meet the needs of product, product marketing, growth marketing, sales, and client success stakeholders at all levels.
  • Build relationships with stakeholders to understand their needs and collect feedback.
  • Establish monitoring systems to assess effectiveness against ideal customer profiles and key objectives.
  • Distribute insights into workflows of stakeholders across the business and at a variety of levels.
  • Feed insights into group workflows as much as possible.
  • Create static deliverables or reports when needed.
  • Contribute as a senior member of the product marketing organization to support colleagues and other business or project leaders.
  • Lead cross-functional projects and projects within the department.
  • Maintain vendor relationships or software needs for research.
  • Work at the Morrisville, North Carolina headquarters approximately 30 days per quarter.
Desired Qualifications
  • Experience in B2B SaaS, healthcare technology, HR technology, learning technology, or related industries.
  • Experience building automated intelligence, monitoring, or research operations programs.
  • Experience supporting executive-level strategic and go-to-market decisions.

About the company

Bertelsmann is a global media, services, and education group made up of eight autonomous divisions, including RTL Group, Penguin Random House, BMG, and Arvato. It operates across B2B and B2C markets, with activities in broadcasting, book publishing, music rights management, and business process outsourcing. Its products range from streaming subscriptions and printed books to logistics, CRM services, and AI-powered content and rights-management tools. The company differentiates itself through a decentralized, entrepreneur-led structure that reinvests profits into content and digital infrastructure via its Boost program, backed by private foundations and the Mohn family. It aims to grow organically and through selective acquisitions while leveraging large-scale data and cross-divisional synergies to deliver personalized content and service experiences at a global scale.

Company Size

10,001+

Company Stage

Debt Financing

Total Funding

$1.4B

Headquarters

Gütersloh, Germany

Founded

1835

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Simplify's Take

What believers are saying

  • H1 2026 organic revenue rose 5.1 percent, Bertelsmann’s strongest non-pandemic pace in 20 years.
  • RTL streaming paid subscriptions reached 8.7 million, and streaming EBITA turned profitable.
  • Arvato opened Dreieich and will add Illescas, Zgierz, and Poznań in 2026.

What critics are saying

  • TV advertising fell 4.0 percent in H1 2026, pressuring RTL’s legacy cash engine.
  • Fremantle revenue dropped 7.7 percent in H1 2026, exposing content volatility.
  • By 2027, linear TV erosion and streaming competition hollow out RTL’s cash engine.

What makes Bertelsmann unique

  • Bertelsmann’s decentralized model empowers RTL, Penguin Random House, BMG, and Arvato autonomy.
  • On 1 June 2026, RTL Deutschland closed Sky Deutschland, deepening DACH scale.
  • On 1 September 2026, BMG and Concord combined, creating a $2.2 billion platform.

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Benefits

Health Insurance

Flexible Work Hours

Remote Work Options

Wellness Program

Training Programs

Employee Discounts

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