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Wells Fargo

Diversified financial services: banking, lending, investments

Mortgage Retail Sales Consultant - Safe

Field SalesConfirmed live in the last 24 hours
Full-timeIn-person

About the Job

Requirements

  • At least 2 years of Mortgage Retail Sales experience, or equivalent demonstrated through work experience, training, military experience, education.
  • SAFE registration is required at the time of employment.
  • Must meet Consumer Financial Protection Bureau Loan Originator qualification requirements and related Wells Fargo policies, including applicable financial responsibility, character, general financial fitness, and criminal background standards.
  • Must meet ongoing regulatory requirements, including additional screening if necessary.

Responsibilities

  • Solicit residential mortgages from various sources.
  • Produce high-quality, compliant loans and provide excellent customer service.
  • Build relationships with realtors, builders, financial professionals, bank stores, past customers, and other non-traditional sources.
  • Develop and maintain visibility for Wells Fargo Home Mortgage in the marketplace and stay informed of mortgage industry trends and developments in the assigned market.
  • Present recommendations for producing loans and exercise independent judgment while adhering to Mortgage Retail Sales policies, procedures, compliance requirements, and loan-generation practices.
  • Understand real estate appraisals, title reports, and real estate transactions.
  • Receive customer applications, quote rates and points, complete follow-up activities through registration lock-in, and analyze and offer mortgage loan products based on client needs.
  • Review and analyze low- to moderately complex financial and credit data, matching customer needs with an appropriate loan program and level of risk.
  • Inform prospective and existing customers about Wells Fargo Home Mortgage programs, rates, policies, underwriting requirements, and loan procedures.
  • Maintain customer satisfaction and loan quality through timely and proactive customer communication.
  • Pursue Wells Fargo training offerings to increase knowledge of company products, policies and procedures, and underwriting requirements.
  • Meet SAFE Mortgage Licensing Act of 2008 and related regulatory requirements for customer-contact duties involving offering or negotiating terms or taking applications for dwelling-secured transactions.

Desired Qualifications

  • Basic Microsoft Office skills.
  • Documented retail residential mortgage fundings over the past 12 months referred primarily from established, local, external sources.
  • Excellent verbal, written, and interpersonal communication skills.
  • Mortgage industry experience.
  • Knowledge and understanding of sales prospecting and generating referrals.
  • Experience developing and cultivating professional relationships.
  • Customer service experience.

About the Company

Wells Fargo

Diversified financial services: banking, lending, investments

Wells Fargo offers a broad set of financial services, including banking, mortgages, investing, credit cards, and wealth and business banking, to individuals, small businesses, and large corporations. Its products combine everyday banking with lending, investment products, and advisory services, accessible through branches, ATMs, and online or mobile platforms. The company earns mainly from interest on loans, banking fees, and commissions on investment products, supported by a large network and secure technology. Its goal is to help customers manage, preserve, and grow their money through trusted, accessible, and comprehensive financial solutions.

Company size
10,001+
Company stage
IPO
Headquarters
San Francisco, CA
Founded
1851

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