In Room Dining Manager
No salary listed
Senior
Agra, Uttar Pradesh, India
In Person
Food Service & HospitalityFood & Beverage Operations Management
About the job
Requirements
- At least 5 years of progressive experience in food and beverage management, including at least 2 years specifically in in-room dining or room service operations.
- Expertise in wine and beverage program management, including knowledge of wine regions, varietals, production methods, and food-pairing principles.
- Leadership and team management experience, including training, mentoring, and supervising hospitality staff.
- Proficiency with beverage management systems, inventory software, and point-of-sale platforms.
- Comprehensive knowledge of alcohol service regulations, licensing requirements, and responsible service practices.
- Organizational and time-management skills, including the ability to manage multiple priorities and meet deadlines.
- Communication and interpersonal skills for engaging professionally with guests and staff.
- Budget management experience, including the ability to control costs while maintaining service quality.
Responsibilities
- Oversee all in-room dining operations, ensuring seamless service delivery and exceptional guest experiences across all service periods.
- Develop, curate, and manage the in-room dining beverage program, including wine selection, spirits, and premium non-alcoholic offerings.
- Maintain wine inventory and cellar operations, implementing storage protocols and rotation procedures to preserve product quality.
- Provide beverage recommendations and wine-pairing guidance to guests, drawing on knowledge of wine regions, varietals, and production methods.
- Train, mentor, and supervise in-room dining staff and sommelier team members, ensuring consistent service standards and professional development.
- Manage in-room dining budgets, monitor costs, and implement strategies to optimize profitability while maintaining service quality.
- Ensure compliance with alcohol service regulations, licensing requirements, and responsible service practices.
- Use beverage management systems, inventory software, and point-of-sale platforms to track stock levels, sales data, and operational metrics.
- Coordinate with kitchen and housekeeping departments to ensure timely and accurate in-room dining service delivery.
- Maintain records and documentation related to inventory, staff performance, guest preferences, and service incidents.
- Develop and implement staff training programs focused on wine education, service techniques, and guest engagement.
- Monitor guest feedback and satisfaction metrics, address concerns, and implement improvements to enhance the in-room dining experience.
- Collaborate with the culinary team to create menu offerings and beverage pairings that complement the hotel’s luxury standards.
About the company
Accor is a global hospitality group with brands spanning economy to luxury. It earns revenue from room bookings, food and beverage, and management fees from franchised properties, while providing hotel management and franchising services. The company grows through acquisitions and investments, such as Adoria for catering and Squarebreak for upscale villa rentals, combining global expertise with local know-how. Its goal is to expand its footprint while delivering consistent, responsible guest experiences and advancing sustainability across its operations, supported by its loyalty program A Club.
Company Size
10,001+
Company Stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967
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Simplify's Take
What believers are saying
- American Express expanded ALL Accor globally on July 22, 2026, widening acquisition channels.
- Accor opened 109 hotels in H1 2026, and plans 350 openings during 2026.
- H1 2026 recurring EBITDA rose 6.5% despite disruption, showing pricing and cost discipline.
What critics are saying
- Reuters reported Grizzly Research trafficking allegations on March 19, 2026; trust damage persists.
- Middle East conflict cut Q2 room revenue on July 30, 2026, hurting UAE demand.
- Net debt hit €3.523 billion in H1 2026; Essendi impairment signals balance-sheet pressure.
What makes All Accor unique
- ALL Accor reached 100 million members and drives twice-frequent stays.
- Accor spans 45 brands across 110 countries, reducing reliance on any single market.
- Its asset-light model pairs 268,000-room pipeline with luxury brands like Raffles and Orient Express.
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Benefits
- Employee Discounts
- Professional Development Budget