Generosity Engagement Manager

What You'll Do

Develop Generosity Engagement Strategies
Write and produce the Sowers newsletter by translating ministry impact, community stories, and key data into engaging content that keeps recurring givers informed, inspired, and connected to YouVersion's mission.
Plan and execute virtual engagement experiences that connect recurring givers around the shared mission of YouVersion.
Identify, develop, and package compelling stories and impact communications that demonstrate the outcomes of generosity.
Partner with Marketing and Creative teams to develop content and assets that support engagement initiatives and key giving moments.
Cultivate Donor Relationships
Lead YouVersion's care strategy for the recurring giver community by developing systems, automations, and processes that enable meaningful engagement at scale.
Develop and manage personalized engagement throughout the giver lifecycle, including prayer responses, milestone acknowledgements, giving anniversaries, and proactive outreach.
Monitor engagement trends and coordinate meaningful follow-up that supports long-term donor relationships.
Partner with Operations to ensure donor care processes are effective, consistent, and well coordinated.
Build Engagement Systems
Design and manage workflows, automations, and tools that deliver a consistent and meaningful recurring giver experience at scale.
Partner with the Donor Experience team to ensure consistency and excellence across all donor facing communications and engagement.
Collaborate with Product to identify opportunities that enhance the recurring giver experience through the YouVersion platform.
Track engagement outcomes and communicate insights that inform future engagement strategies and continuous improvement. 

Skills Needed to Succeed

Ability to self-motivate, take initiative, make independent decisions, and solve problems.
Effective at multi-tasking and time management to meet strict deadlines while remaining flexible and open to change.
Excellent verbal, written, and interpersonal communication skills to foster relationships and inspire action.
Ability to identify, develop, and communicate meaningful stories of ministry impact that inspire ongoing donor engagement.
Effective at process and organizational management to coordinate, structure, and provide vision to projects.
Ability to develop and manage engagement systems, workflows, and automations that deliver consistent and meaningful donor experiences at scale.
High school diploma or GED.
Bachelors degree preferred.
3-5 years of relevant work experience.

Benefits We Offer

• Paid parental leave, including maternity, paternity, and adoption leave.
• Generous employer-paid leave for the use of vacation, sick time, and other qualifying reasons. 
• Innovative and comprehensive Medical, Dental, and Vision insurance that provides team members with useful resources and savings to navigate their holistic health. 
• Life insurance policy provided for all staff members at 2x annual salary at no cost. Additional life insurance coverage is available to purchase. 
• Short-Term and Long-Term disability is covered at 100% for full-time qualified staff members.
• Comprehensive wellness and mental health benefits allow staff to proactively invest in their physical and emotional health.
• Generous 401(k) retirement plan allowing a team member to have up to 12.5% (including employee contribution, employer match, and employer discretionary contribution) contributed into their account in their first year. It doesn’t stop there—the more years on staff, the greater the investment! 
• $160 annually in development dollars for team members to invest in their professional growth. 
• Casual dress and work environment.
• And much more!

Our Beliefs, Culture, and Commitment to Diversity