inDrive

Global ride-hailing platform with fare negotiation

Business Development Specialist

Business OperationsUpdated on Nov 13

Full-timeRecife - State of Pernambuco, BrazilNo salary listed

About the Job

Requirements

Bachelor's degree and/or Master's degree in Economics, Econometrics, Engineering, Mathematics, Statistics, Business, or Management.
At least 3 years of experience in mobility, ride-hailing, B2B or B2C delivery, or e-commerce marketplaces in a data-heavy business, product, marketing, or operations analyst role; B2C product experience is preferred.
A data-driven approach to problem-solving and comfort working with numbers.
Practical experience with SQL and Excel.
Experience generating hypotheses and testing them through minimum viable product solutions.
Ability to conduct customer development research and generate and validate hypotheses.
Fluent English and Spanish and native Portuguese.

Responsibilities

Grow the Intercity vertical across 13 countries in Latin America and initiate activities and projects to achieve key business performance indicators.
Monitor business metrics and improve them through initiatives to acquire and retain passengers and drivers.
Participate in strategy development based on market and competitor analysis for Brazil, Latin America, and the global Intercity vertical.
Generate and validate product, marketing, or operational hypotheses through A/B testing to improve the product.
Manage cross-functional projects with Product, Analytics, Marketing, Driver Acquisition, Ride-hailing, and Customer Support teams.
Conduct regular quantitative marketplace and product-metrics analysis to discover inefficiencies and identify growth opportunities.
Launch surveys and conduct phone and field interviews with passengers and drivers.
Travel for business in Brazil and abroad.

Embark on an exciting journey with us as a Strategy & Operations Specialist for our Intercity Vertical in LATAM macroregion! You will play a pivotal role in managing and expanding our Intercity business line across 13 countries in Latin America, overseeing the operations in current cities, launching new geographies and new products, and driving our key metrics improvements. You will also be engaged in various cross-functional projects affecting the Intercity business in all of our countries across the globe

If you are passionate about fostering a people-oriented business culture and possess a solid background in Business Development / Operations along with expertise in Data Analysis, we eagerly await your CV!

Please notice that CVs in English will be considered primarily.

Grow our Intercity vertical across 13 countries in LATAM macro region, initiate activities and projects to reach our main business KPIs.
Monitor our business metrics and improve them by launching and executing different initiatives to acquire/retain both passengers and drivers.
Participate in strategy development based on market & competitors analysis for Brazil, LATAM and for the whole Intercity vertical globally.
Generate & validate product, marketing or operational hypothesis through A/B test to improve our product
Manage cross-functional projects with other teams: Product, Analytics, Marketing, Driver’s Acquisition, Ride-hailing, Customer support etc.
Conduct regular quantitative marketplace & product metrics analysis to discover inefficiencies and identify growth opportunities.
Launch surveys and conduct phone and field interviews with our passengers and drivers.

Bachelor's degree and/or Master's Degree in Economics/ Econometrics/ Engineering/ Mathematics/ Statistics/Business/Management.
3+ years of experience in the mobility /ride-hailing/ B2B & B2C delivery, e-commerce marketplaces in a data-heavy role (business/product/marketing/ops analyst), ideally with B2C products.
Enjoy working with numbers and applying a data-driven approach to problem-solving.
Have practical work experience with analytical tools such as SQL and Excel.
Have experience with hypotheses generation and testing them via MVP solutions.
Fluent English and Spanish speaker and native Portuguese.
Ready and know how to conduct custdevs, generate and check hypotheses (we love field work and speaking with our passengers and drivers);
Ready for business trips in Brazil and abroad.

About the Company

inDrive

Global ride-hailing platform with fare negotiation

inDrive operates a global mobility and urban services platform that connects passengers with independent drivers through a fare-negotiation system. Riders propose a trip price, and nearby drivers can accept, decline, or counteroffer, creating a peer-to-peer ride-hailing model. The service has expanded to intercity rides, delivery and cargo, groceries, advertising, and driver-focused fintech within its app. Unlike typical ride-hailing apps that use fixed fares, inDrive enables price negotiation and direct driver-rider interaction, and it pursues growth through a venture arm that funds ride-hailing-adjacent startups in emerging markets. This broader strategy aims to build a super-app for urban and gig-economy needs, with the goal of offering a wide range of mobility and urban services in 48 countries.

Company size: 10,001+
Company stage: Debt Financing
Total funding: $532M
Headquarters: Mountain View, CA
Founded: 2012

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