Systems Engineer 1
About the job
- A bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience.
- Three to five years of experience in systems engineering, IT infrastructure, or a related field, with a strong understanding of system architecture and design principles.
- Proficiency in operating systems such as Windows and Linux and virtualization technologies such as VMware and Hyper-V.
- Strong knowledge of networking concepts, protocols, and security practices such as TCP/IP, DNS, DHCP, and VPN.
- Ability to analyze complex systems and propose effective solutions.
- Ability to collaborate effectively with team members and stakeholders.
- Install, configure, and maintain IT infrastructure, including servers, workstations, networks, and software applications for client organizations.
- Deploy, configure, and manage operating systems such as Windows Server and Linux, virtualization technologies, and cloud services.
- Monitor and maintain servers, network devices, and other IT infrastructure components.
- Configure routers, switches, firewalls, VPNs, and other networking equipment to maintain client network performance and uptime.
- Troubleshoot and resolve network and server issues, including connectivity problems, latency, and hardware failures.
- Implement security practices including firewall configurations, antivirus solutions, encryption, and secure authentication mechanisms.
- Manage vulnerability assessments, patch management, and intrusion detection and prevention systems.
- Assist with disaster recovery planning and business continuity strategies.
- Provide technical support for client systems and resolve hardware, software, networking, and security incidents.
- Provide solutions for complex IT challenges and support high availability and system performance.
- Serve as an escalation point for complex technical issues.
- Monitor client networks and systems using tools such as Nagios, SolarWinds, and Datto.
- Optimize system performance through maintenance, updates, and improvements.
- Identify potential issues proactively and take corrective actions to prevent system failures or performance degradation.
- Support and manage client cloud services such as Microsoft 365, AWS, Azure, and Google Cloud and virtualized environments such as VMware and Hyper-V.
- Assist with cloud migrations, configuration, backup, and restore processes.
- Maintain virtual machines, storage, and network configurations in cloud environments.
- Configure and manage backup solutions for client environments.
- Test and verify backup systems and procedures to ensure data integrity and system restoration capability.
- Maintain documentation of client systems, networks, configurations, and service tickets.
- Provide reports on system performance, uptime, security status, and incidents or issues addressed.
- Create and update standard operating procedures for common systems and services.
- Build client relationships by understanding client needs and providing timely technical solutions.
- Communicate technical information to non-technical stakeholders.
- Participate in client meetings about IT needs, challenges, and improvement opportunities.
- Assist with or lead technical projects such as server migrations, network upgrades, software implementations, and cloud integrations.
- Manage project timelines, resources, and communication for project delivery.
- Work with engineers, technicians, and support teams to resolve client issues and implement solutions.
- Collaborate with account managers to support client satisfaction and service delivery.
- Relevant certifications such as CompTIA Server+, Microsoft Certified: Azure Administrator, or AWS Certified Solutions Architect.
- Experience with scripting or programming languages such as Python, Bash, or PowerShell for automation tasks.
- Familiarity with database management systems such as SQL Server or MySQL and data backup and recovery solutions.
- Experience with cloud platforms such as AWS, Azure, or Google Cloud and automation tools such as Ansible or Terraform.
About the company
Courser is a collective that grows IT service providers by acquiring or taking significant stakes in MSPs and related tech firms and then expanding them through shared resources and a dedicated growth platform. It partners with or buys Managed Service Providers to form a “family of companies” and offers access to a Third Party Advertising platform to unlock new business opportunities. It also provides funding and hands-on operational support to business owners, helping them scale and improve opportunities for employees and customers. What sets Courser apart is its portfolio-based approach built on a proven value-creation process, demonstrated through its founding company Palmetto Technology Group, and its ability to combine strategic acquisitions, platform-enabled growth, and advertising partnerships under one umbrella. The goal is to help IT service providers, especially MSPs, join a larger organization to accelerate growth, increase profitability, and better serve clients.
Company Size
201-500
Company Stage
N/A
Total Funding
N/A
Headquarters
Greenville, South Carolina
Founded
2007
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Simplify's Take
What believers are saying
- Courser ranked No. 957 on the 2026 Inc. 5000, confirming rapid growth.
- June 2026 executive hires signal readiness for larger scale and tighter controls.
- Shore Capital lists Courser among 2026 portfolio winners, supporting follow-on capital access.
What critics are saying
- Courser's roll-up model depends on continuous acquisitions; deal slowdown breaks growth by 2027.
- Debt financing upsize in June 2025 increases leverage pressure if synergies lag.
- Integration missteps across 16 acquisitions can erode service quality and trigger customer churn.
What makes Courser unique
- Shore Capital backed Courser since March 2022, enabling disciplined MSP roll-ups.
- Courser standardizes back-office, finances, HR, and ConnectWise across acquired MSPs.
- Its seller-friendly deals mix cash and 30-40% rollover equity, retaining operators.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
401(k) Company Match
Unlimited Paid Time Off
Paid Vacation
Paid Holidays
Paid Sick Leave
Parental Leave
Professional Development Budget
Professional Certification Support
Growth & Insights and Company News
6 month growth
1%1 year growth
1%2 year growth
4%Courser ranked No. 957 on the 2026 Inc. 5000 list of America's fastest-growing private companies. Third consecutive Inc. 5000 appearance reflects the company's continued momentum as it helps small and mid-sized businesses embrace AI, strengthen cybersecurity, and modernize IT through a nationwide network of trusted local managed service providers. August 11, 2026 08:00 ET | Source: Courser GREENVILLE, S.C., Aug. 11, 2026 (GLOBE NEWSWIRE) - Courser, a leading managed IT services platform, today announced it has been ranked No. 957 on the 2026 Inc. 5000, the annual ranking of America's fastest-growing private companies. This marks the third consecutive year Courser has earned a place on the Inc. 5000. The recognition reflects Courser's continued momentum as organizations across the country increasingly turn to trusted technology partners for guidance on artificial intelligence, cybersecurity, and the evolving demands of modern IT. The Inc. 5000 is the nation's most prestigious ranking of independent, entrepreneurial businesses. Each year, it recognizes companies that demonstrate exceptional growth while driving innovation, creating jobs, and shaping the future of the U.S. economy. Past honorees include Microsoft, Meta, Oracle, Chobani, and Patagonia. "Businesses aren't looking for more technology. They're looking for trusted partners who can help them make smart technology decisions that move their business forward," said Reed Wilson, Chief Executive Officer of Courser. "Our growth reflects the value of combining the strength of outstanding local managed service providers with the scale, resources, and expertise of a national platform. Every company that joins the Courser network makes that platform stronger, and together we're helping more businesses confidently adopt AI, secure their IT environments, and prepare for the future." As businesses face mounting pressure to modernize operations while managing cybersecurity risks and rapid advances in artificial intelligence, Courser continues to expand its nationwide platform of leading regional managed service providers. The company equips its partners with enterprise-scale resources, technology partnerships, operational support, and strategic guidance, enabling them to deliver sophisticated technology solutions while preserving the local relationships and personalized service their customers value. The ranking comes during a period of continued expansion for Courser as the company grows its nationwide network of managed service providers and invests in the people, technology, and operational capabilities that help regional partners deliver AI, cybersecurity, and modern IT services to businesses across the country. These investments strengthen Courser's ability to help small and mid-sized businesses navigate an increasingly complex technology landscape while giving local providers the scale and capabilities needed to compete in a rapidly evolving market. Earning a place among the top 1,000 companies on the Inc. 5000 underscores the growing demand for Courser's approach of pairing trusted local expertise with enterprise-scale resources to help organizations turn technology into a competitive advantage. For the complete 2026 Inc. 5000 rankings and company profiles, visit www.inc.com/inc5000. "Every company on the Inc. 5000 has a story of perseverance, smart decision making, and a refusal to sit still," said Mike Hofman, editor-in-chief of Inc. "Their growth reflects more than strong financial performance. It reflects creativity, resilience, and the customer focus required to build companies that make a lasting impact. We congratulate all honorees on this significant achievement." Inc. will celebrate this year's honorees at the 2026 Inc. 5000 Conference & Gala, taking place October 14-16 in Dallas. For the complete 2026 Inc. 5000 list, company profiles and searchable database, visit www.inc.com/inc5000. About Courser Courser is a leading managed IT services platform dedicated to helping small and mid-sized businesses thrive in an era of rapid technological change. Through a nationwide network of 15+ trusted local managed service providers, Courser helps organizations put AI to work, modernize their IT environments, and build the operational foundation for lasting growth. By combining local expertise and personalized service with enterprise-scale resources, technology partnerships, and operational support, Courser enables businesses to move with confidence into what's next, unlocking new possibilities and creating competitive advantage at every stage. The company's mission is to make advanced technology more accessible, practical, and impactful for the organizations that power local economies across the United States. About Inc. Inc. is the leading media brand and playbook for entrepreneurs and business leaders shaping its future. Through its journalism, Inc. informs, educates, and elevates the profile of the innovators, risk-takers, and business builders creating the future of commerce. Inc. is published by Mansueto Ventures LLC alongside Fast Company. For more information, visit www.inc.com. Mike Bradshaw Connect Marketing for Courser P: (801) 373-7888 E: [email protected]
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