Full-Time

Customer Support Representative

Homebase

Homebase

501-1,000 employees

Comprehensive management tools for hourly teams


Junior

Houston, TX, USA

Required Skills
Sales
Communications
Customer Service
Requirements
  • 1+ years of achieving sales quotas
  • 1+ years experience working in customer service
  • Bilingual in English and Spanish is a plus
  • Strong written and verbal communication skills
  • Experience working or interacting with various web and mobile apps
  • Organizational skills and punctuality
  • Enthusiasm for dynamic and growing company
Responsibilities
  • Understand customers' needs and identify sales opportunities
  • Explain and demonstrate Homebase features and benefits
  • Act as the first point of contact with Homebase customers
  • Handle 45+ conversations a day
  • Utilize advanced listening, rapport, and closing skills
  • Actively participate in team meetings and training

Homebase is a highly efficient tool for small businesses, providing a comprehensive suite of services including employee scheduling, time tracking, payroll, and team communication. Recognized by Inc Magazine as Best in Business 2020 Gold Medal Winner and Top Rated Time Clock and Scheduling Software by Motley Fool's The Blueprint, it demonstrates industry leadership and a competitive edge. The company's culture is focused on simplifying administrative tasks, enabling business owners and employees to concentrate on core operations, thereby fostering a productive work environment.

Company Stage

Series D

Total Funding

$201.9M

Headquarters

San Francisco, California

Founded

2014

Growth & Insights
Headcount

6 month growth

21%

1 year growth

80%

2 year growth

119%

Benefits

Stock options

Comprehensive insurance plans

401(k) with 4% company match

Remote, hybrid, and in-office work options

Top-of-the-line equipment and home office

Annual holidays and accrued PTO

Fun company activities

INACTIVE