Loan Assistant

For more than 35 years, Fountain Equipment Finance (FEF), a wholly owned subsidiary of SmartBank, has specialized in providing equipment financing solutions to the construction and transportation industries. Headquartered in Knoxville, Tennessee, we help businesses acquire the equipment they need to grow and succeed.

We are seeking a detail-oriented, relationship-focused Loan Assistant to support our production team and play a critical role in the equipment financing process. This position offers the opportunity to work alongside experienced lenders, interact with clients and vendors across multiple states, and contribute to a fast-paced, team-oriented environment.

If you thrive on organization, customer service, and helping complex transactions come together smoothly, we'd love to hear from you.

What You'll Do

As a Loan Assistant, you'll support the administrative and operational aspects of commercial equipment lending from application through closing.

Key responsibilities include:

• Assisting lenders with preparing and processing commercial equipment loan applications
• Collecting and verifying borrower documentation, including financial statements, insurance, and equipment invoices
• Ordering and reviewing third-party reports such as UCC searches, appraisals, and lien filings
• Ensuring loan packages meet internal policy and regulatory requirements
• Coordinating with vendors, title companies, and internal teams to facilitate efficient closings
• Tracking post-closing requirements, including insurance verification, lien perfection, and document imaging
• Maintaining accurate loan files and loan tracking systems
• Delivering exceptional service to both internal partners and external clients
• Supporting SmartBank's commitment to integrity, compliance, and relationship-driven service

What We're Looking For

Education & Experience

• High school diploma or equivalent required
• Associate's or bachelor's degree in Business, Finance, or a related field preferred
• Two or more years of commercial lending, loan operations, or related banking experience preferred
• Previous equipment finance experience is a plus

Knowledge & Skills

• Familiarity with UCC filings, lien perfection, and equipment financing processes
• Strong organizational skills and attention to detail
• Excellent customer service and relationship-building abilities
• Strong written and verbal communication skills
• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook
• Ability to prioritize multiple responsibilities in a fast-paced environment
• Positive attitude, professionalism, and a strong sense of integrity
• Self-motivated team player who embraces change and continuous improvement

Why Fountain Equipment Finance?

At Fountain Equipment Finance, you'll join a company with a proven track record, specialized industry expertise, and the backing of SmartBank, one of the region's leading financial institutions. We believe our people are our greatest asset and are committed to providing an engaging workplace where associates can grow professionally and personally.

Benefits for Full-Time Associates

Generous Paid Time Away

• 28 days annually

Health Benefits

• Basic health coverage for associates and eligible dependents effective the first of the month following your start date

401(k) with Employer Match

• Traditional and Roth 401(k) contribution options with employer match

SmartPerks

• Exclusive discounts on SmartBank products and services

This may occasionally require travel for meetings or training opportunities.

Ready to Take the Next Step?

If you're looking for an opportunity to build a rewarding career in commercial lending while supporting an experienced team of equipment finance professionals, we encourage you to apply today.