Senior Business Analyst ION

Job Description

Roles and Responsibilities:

• Build trusted partnerships with commercial leaders and sales teams; understand business priorities and translate them into focused analytical support and actionable recommendations.
• Examine complex business problems using data from internal and external sources to provide commercial insights to executive leadership.
• Develop an innovative and well-connected architecture of tools and dashboards that enable our organization to assess performance and efficiently manage commercial activities and resources
• Support customer segmentation and targeting, quota-setting activities, territory and account alignment, and commercial resource-allocation analyses.
• Utilize SQL and Tableau to query internal data warehouses.
• Develop solid relationships with key cross-functional partners to ensure organizational alignment and the ability to quickly capitalize on opportunities and resolve operational issues.
• Manage a balanced portfolio of recurring deliverables and strategic or ad hoc projects in a fast- growing, evolving business environment.
• Communicate complex findings clearly and concisely, influence stakeholders and follow recommendations through to action.
• Travel up to 20%, including international travel.

Qualifications

Required Knowledge, Skills, and Experience:

• Bachelor's degree in Finance, Economics, Business, Analytics, or a related discipline; Master's degree is a plus.
• Minimum 3 years of work experience in a quantitative or operational role.
• Exceptional problem-solving skills and ability to think critically through complexity.
• Demonstrated ability to build credible working relationships with commercial leaders and  communicate complex topics in a clear, concise, and practical manner.
• Proven methodical, modeling, and forecasting ability.
• Proficiency with dashboard/report creation and data visualization tools.
• Ability to work independently on defined priorities and manage multiple projects concurrently.
• Advanced proficiency with Excel, knowledge of Tableau and SQL is an advantage.
• Fluent Mandarin and English, with excellent verbal and written communication skills.
• Ability to work onsite in Taiwan three days per week and travel up to 20%, including internationally.

Preferred Knowledge, Skills, and Experience:

• Advanced experience with SQL and Tableau.
• AI literacy and practical experience using AI-enabled tools to improve workflows, productivity and decision support.
• Experience with Python for data analysis or workflow automation.
• Experience supporting multiple countries or geographically and culturally diverse stakeholders. Japanese and/or Korean language skills.
• Experience supporting Sales Operations in a fast-growing commercial business is strongly valued; MedTech or healthcare experience is an advantage.

Additional Information

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees
who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s
start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes. 

This position may be filled at a different job level than listed here depending on
business need and/or on the selected candidate’s experience, knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the
candidate’s qualifications, consistent with applicable law.