Lead Mainframe Storage Engineer

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Regular or Temporary:

Regular

Language Fluency:  English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

As a Lead Infrastructure Engineer on the Mainframe Engineering Team, this SME role will be responsible for enterprise level expertise regarding the following mainframe hardware / software items pertaining to the installation / configuration / administration / troubleshooting of:
• IBM DS8000 Storage Arrays
• IBM TS7700 Virtual Tape Systems
• IBM z16 Mainframe Hardware
• Mainframe System Backups and Maintenance
• IBM Copy Services Manager replication software
• IBM Flashcopy
• IBM DR and replication technologies in a Multi-Target Metro Global Mirror configuration
• Brocade FICON (Director) and IP Replication switches
• IBM z/OS software experience with OPS/MVS.

Additionally, the candidate should have an understanding and experience with DFSMS (DFSMShsm / DFSMSdss) fundamentals, FDR/ABR, IPL/MCL Maintenance and Upgrades, JCL, REXX/Mxi programming/scripting, and GDGs/retention schedules related to dataset backups and dataset constructs.

Please note that while this position is 1st Shift, Monday – Friday, it will require availability after-hours and on weekends (as needed) and participate in 24/7 on-call rotation.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job.  Other duties may be performed, both major and minor, which are not mentioned below.  Specific activities may change from time to time. 
1. Performs problem tracking, diagnosis and root-cause analysis, replication, troubleshooting, and resolution for complex issues. In this capacity, performs programming and debugging activities.
2. Responds to issues in a timely manner by receiving and investigating incidents or service tickets.
3. Analyzes and observes trends with technical issues and develops recommendations for long- term improvements.
4. Documents all relevant end-user interactions and steps taken to resolve incidents.
5. Has occasional contact with end-users.
6. Communicates status of issue resolution to internal customers.
7. May engage and manage outside vendors.
8. Applies in-depth knowledge of application support and an understanding of best practices.
9. Typically leads moderately complex projects and participates in larger, more complex initiatives.
10. Solves complex technical and operational problems.
11. Acts as a resource for teammates with less experience.
12. May have people management responsibilities for a small team.

QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor's degree and five years of experience in development or application support or an equivalent combination of education and work experience.
2. In- depth knowledge in information systems and ability to identify, apply, and implement best practices.
3. Understanding of key business processes and competitive strategies related to the IT function.
4. Ability to plan and manage projects.
5. Ability to solve complex problems by applying best practices.
6. Ability to provide direction and mentor less experienced teammates.
7. Ability to interpret and convey complex, difficult, or sensitive information.

Preferred Qualifications:
1. Bachelor's degree and six years of experience or an equivalent combination of education and work experience.
2. Banking or financial services experience.

3. Mainframe hardware and software experience
4. IBM DS8000 Hardware Mapping and Configuration (Port, FICON, IP layout)
5. Experience with dataset encryption
6. Experience installing / administering IBM Safeguarded Copy
7. Experience installing / administering GDPS (Geographically Dispersed Parallel Sysplex)
8. Experience in the use/administration of mainframe API Integration

***Telecommute/Remote working options will be considered for this role***

OTHER JOB REQUIREMENTS / WORKING CONDITIONS

Sitting
Frequently (25% - 50% of the time)
Lifting
Up to 25 lbs.
Visual / Audio / Speaking
Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.
Manual Dexterity / Keyboarding
Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.
Availability
Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.
Travel
Up to 25%

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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