Full-Time

Advanced Program Manager

Art, Unannounced Project

Posted on 4/23/2024

ArenaNet

ArenaNet

201-500 employees

Develops online multiplayer roleplaying games


Senior

Bellevue, WA, USA

Required Skills
Agile
Communications
Management
JIRA
Marketing
Requirements
  • Bachelor’s degree in Business Administration, Engineering, Computer Science, or a related discipline.
  • 8+ years of Program Management / Project Management experience required.
  • 5+ years of experience leading cross-functional teams to deliver products and projects on tight deadlines.
  • 3+ years of experience as a program manager using both Agile and Waterfall game development methodologies.
  • Senior level experience with game production in AAA game development or similar field in entertainment, ideally with deep knowledge of Art pipelines and workflows.
  • Experience disambiguating complicated problem domains while navigating frequent changes to scope or success criteria, and skilled at guiding others through the same.
  • Ability to think strategically and execute methodically, leveraging both quantitative and qualitative analytical thinking skills.
  • High attention to detail including proven ability to manage multiple, competing priorities simultaneously.
  • Ability to create and implement appropriate production processes customized to individual team needs while also synchronizing with business intelligence mechanisms.
  • Excellent written and verbal communication skills combined with an ability to solve problems independently.
  • Experience working with Jira.
  • Sound business judgment and familiarity with budget ownership.
  • Experience working with large, cross-disciplined teams.
Responsibilities
  • Develop and execute program management mechanisms to scale and optimize art development processes, increasing production efficiency, iteration speed, game stability, and art quality.
  • Plan, organize, manage, and execute complex projects across technical and creative art teams, documenting goals, risks, roadmaps, schedules, and performance metrics.
  • Support art teams in tracking requests, dependency mapping, resource allocation, and detailed scope management across long timespans.
  • Keep the pipeline full of requests to ensure efficient use of art team resources
  • Create and maintain reports to improve throughput and drive development progress.
  • Collaborate with design, narrative, outsourcing, cinematics, marketing, and programming to scope cross-functional projects, budget resources, create schedules, and meet critical milestones.
  • Nurture relationships across teams to align senior stakeholders on joint goals.
  • Monitor change requests and escalate when significant changes to project scope occur, communicating changes to impacted stakeholders.
  • Identify Risks and develop mitigation strategies, partnering with production peers to remove blocking issues and provide visibility to affected teams and stakeholders.
  • Jira admin support for multiple projects
  • Creates, documents, and communicates new/updated programs, policies, processes, and workflows.

ArenaNet, developer of the renowned online roleplaying game Guild Wars 2, differentiates itself through a strong focus on leveraging cutting-edge technologies to enhance gaming experiences. This commitment to technical innovation not only fosters a creative and dynamic work environment but also positions ArenaNet as a leader in the interactive entertainment industry. As part of a company dedicated to high-quality gaming and an engaging player community, employees thrive in a collaborative and future-oriented workspace.

Company Stage

M&A

Total Funding

N/A

Headquarters

Bellevue, Washington

Founded

2000

Growth & Insights
Headcount

6 month growth

2%

1 year growth

12%

2 year growth

41%