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Medtronic

Medical device maker advancing therapies

Clinical Specialist - Pain Interventions

Implementation & Technical Account ManagementPosted on Nov 11
Full-time

About the Job

Requirements

  • A high school diploma or GED and at least 6 years of clinical or medical sales experience, or an associate's degree and at least 4 years of clinical or medical sales experience, or a bachelor's degree and at least 2 years of clinical or medical sales experience.
  • Must reside within the assigned territory and hold a valid driver's license and active vehicle insurance; the driving record will be reviewed.
  • Must function using healthcare universal precautions to minimize exposure to infectious disease and radiation.
  • Must be able to serve as the primary resource for scheduled and unscheduled clinical events, including periodic weekends, evenings, and nights, and may need to travel overnight within the district or neighboring districts.
  • Must work efficiently and autonomously with little direction outside clinical events and attend national meetings, district meetings, and other training as requested.
  • Must be able to wear a 7–9 lb protective lead apron for extended periods in the operating room, lift up to 40 lbs, and sit, stand, and/or walk for 8+ hours per day.
  • Must frequently bend, stoop, squat, and balance, and have close vision, distance vision, depth perception, and the ability to adjust focus.

Responsibilities

  • Represent the company as a device specialist during surgical procedures by ensuring necessary equipment and products are available, providing technical support and device selection, and programming and testing device systems.
  • Manage patients through all phases of the clinical process and educate them on product features and benefits.
  • Provide clinical support in surgeries, re-programming, troubleshooting, and follow-ups in hospitals and clinics.
  • Educate and train physicians, hospital personnel, and office staff on products and therapies through individual teaching sessions, in-services, education programs, seminars, and symposia, guided by quarterly plans of action.
  • Respond promptly and professionally to device-related inquiries from customers and patients.
  • Maintain schedule flexibility for clinical events, including possible work outside normal business hours, weekends, and after-hours events, as directed by the Clinical Specialist Manager.
  • Follow company policies and complete required event reporting and documentation using company technology tools.
  • Manage inventory for case coverage, including timely transactions for products used, sold, or transferred; maintaining cycle-count accuracy; retrieving products as instructed; turning over inventory promptly; and not implanting expired or on-hold products.
  • Contribute to quarterly initiative goals at district, regional, and/or national levels by partnering with colleagues and regularly communicating with leadership.
  • Maintain working knowledge of competitive products.
  • Visit accounts regularly to establish and maintain relationships with office staff and healthcare providers.
  • Place orders with customer service for pending purchase orders and product replacement.
  • Work with materials management to collect purchase orders for cases covered within the territory or district.
  • Maintain understanding of applicable quality policies and system requirements.
  • Assist management and sales training with education and training of new district employees.
  • Use Excel, a mobile phone, an iPad, a laptop, and/or a Samsung tablet regularly.
  • Manage business expenses and budgets effectively and within the given timeframe.
  • Mentor Associate Clinical Specialists.
  • Complete new-hire therapy training as directed by medical education and corporate compliance training by its due date.
  • Travel to cover district cases as needed and occasionally travel to other districts at the Clinical Manager's discretion.

Desired Qualifications

  • A bachelor's degree in a health care related field.
  • A master's degree.
  • Registered nurse or healthcare professional experience in a sterile environment.
  • Clinical experience with implantable neurological products and patient care.
  • Experience servicing medical personnel on product use.
  • Experience with a medical device or pharmaceutical company, plus clinical experience in neurology, neurosurgery, orthopedics, the operating room, pain management, or home health care.
  • Understanding of basic reimbursement and the healthcare environment.

About the Company

Medtronic

Medical device maker advancing therapies

Medtronic develops medical devices that diagnose, monitor, and treat chronic diseases. Its products include implantables, sensors, and therapies used in cardiovascular care, diabetes management, and neurostimulation, working by interacting with the body to regulate or monitor physiological processes. The company differentiates itself through a long history of device development, strategic acquisitions like Covidien, and a broad, diversified portfolio across therapeutic areas. Its goal is to improve patients’ health outcomes by delivering integrated medical technologies and solutions for disease management.

Company size
10,001+
Company stage
IPO
Headquarters
Fridley, MN
Founded
1949

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