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Fella Health

Head of Funnel Conversion - CRO

Growth MarketingConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • At least 5 years of leading and running a high volume of experiments for direct-to-consumer ecommerce brands in high-pace, high-transaction-volume environments.
  • Understand and enjoy the intensity of a high-growth startup.
  • Understand consumer behavior and have strong judgment about consumer experience.
  • Understand the ad-to-landing-page handoff and how funnel conversion interacts with paid efficiency, including cost per lead, customer acquisition cost, quality score, and landing-page experience.
  • Personally own end-to-end testing, from ideation and setup through quality assurance and readouts; do not rely solely on managing an agency or team.
  • Work comfortably with analytics, investigate metrics beyond top-line numbers, analyze segments and behavior, and improve analytics capabilities.
  • Understand design principles and wireframing well enough to work closely with designers.
  • Be sufficiently technical to work with code and take responsibility for turning ideas into pixels.
  • Build a team of high-performing people, work hands-on when needed, and operate at both tactical and strategic levels.
  • Manage uncertainty and changing situations, handle multiple projects concurrently, and build systems to address underlying causes.

Responsibilities

  • Own end-to-end website conversion rate from Meta ads across all countries.
  • Manage the rapidly expanding Funnel Conversion team, made up of country-specific product squads with a Funnel Conversion Lead, an engineer, and a designer in each squad.
  • Guide Funnel Conversion Leads in understanding target customers in their countries, identifying macro experiments, and executing them.
  • Hold Funnel Conversion Leads accountable for the full process of idea, hypothesis, test, result, learning, and new idea, and for the country-specific landing pages, quiz, and checkout.
  • Lead customer and marketing understanding by examining why customers do or do not convert at each country's stage of GLP-1 adoption.
  • Ensure experiment ideas arise from customer insights, session data, market research, and funnel performance; develop precise hypotheses, prioritize experiments, and design them to produce unambiguous results.
  • Ensure Leads get tests shipped by running product squads with an engineer and designer, delivering experiments rapidly and to a high standard.
  • Ensure Leads measure important outcomes and use the results to inform future testing.
  • Work with Funnel Conversion Leads to improve their tooling.
  • Remain hands-on in experimentation and funnel-conversion work.
  • Work mostly asynchronously in a chosen timezone while remaining available until midday Pacific Time most weekdays.

About the Company

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