Inside Sales Representative/Order Nurturing

Overview

Frontdoor is reimagining how homeowners maintain and repair their most valuable asset – their home. As the parent company of two leading brands, we bring over 50 years of experience in providing our members with comprehensive options to protect their homes from costly and unexpected breakdowns through our extensive network of pre-qualified professional contractors. American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems and appliances. Frontdoor is a cutting edge, one-stop app for home repair and maintenance. Enabled by our Streem technology, the app empowers homeowners by connecting them in real time through video chat with pre-qualified experts to diagnose and solve their problems. The Frontdoor app also offers homeowners a range of other benefits including DIY tips, discounts and more. For more information about American Home Shield and Frontdoor, please visit frontdoorhome.com.

Responsibilities

Summary: Responsible for growing Frontdoor’s sales by reaching out to prospective and existing clients to drive top line sales and revenue. Creating and developing long-term relationships with consumers, members and/or external partners, and connecting with key stakeholders. You will identify, analyze and help the team grow in your location.

Responsibilities:

• Source new sales opportunities working with new and existing accounts within an assigned area, using various form of communications.
• Meet or exceed sales targets and other KPIs identified.
• Leverages and analyzes data to gain deeper understanding of geographical opportunities, identify and contribute to new opportunities, and continually implementing strategies/tactics to grow existing business.
• Track, monitor, and report on individual performance, making adjustments as needed.
• May assume other duties as applied.

Qualifications

Required Skills:

• Can balance multiple priorities and make things happen in a fast-paced, dynamic sales environment.
• Solution-driven individual, open to new ideas, continually looking for innovative ways to approach the sales process
• Enjoy learning new concepts and pursuing new opportunities
• Self-starter, personable and can develop relationships that create sales
• Proficient time management skills
• Strong interpersonal and presentation skills
• Daily utilization of math skills to assist with client accounts
• Knowledge of contract coverage, including systems and appliances
• Knowledge of business unit policies and procedures
• Proficient computer skills; multitasking and navigating various computer programs (Microsoft Word, Excel, Outlook)

Preferred Skills:

Physical Role Requirements: Be seated at a computer intermittently for up to eight hours a day.  Move up to 10 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.  Sitting for long periods of time while using office equipment such as computers and phones.  Repetitive motions using hands and digits; such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment. 

Minimum Education, Licensure and Professional Certification requirements: High school diploma or equivalent required

Minimum Experience required (number of years necessary to perform role): 1+ years sales or related work experience preferred

Travel: Ability to travel once a 1-2 a year to designated geographies

FLSA (Exempt or Non-Exempt): Non-Exempt

Other/State Specific

This role pays between $21.32/hr to $26.66/hr, and your actual base pay will depend on your skills, qualifications, responsibilities, experience, and location.

At Frontdoor certain roles are eligible for additional rewards and incentives. Speak directly to your recruiter to learn more.

Our approach to benefits is holistic, and includes health, wellbeing and financial components including: insurance for medical/pharmacy, dental, vision, life, and disability, weight loss and smoking cessation programs, matching 401(k) and ability to participate in our employee stock purchase plan.

Learn more about benefits at Frontdoor.