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NiCE

Builds AI software for customer service

Senior Field Marketing Manager

Marketing Generalist & ManagementPosted on Nov 9
Full-timeSan Francisco, CA, USANo salary listedIn-person

About the Job

Requirements

  • At least 10 years of experience in field marketing within a high-tech, B2B, SaaS, or enterprise software environment.
  • Proven experience driving pipeline and revenue through field and account-based marketing programs.
  • Strong alignment and partnership experience with enterprise sales teams and sales leadership.
  • Demonstrated success managing complex, multi-channel field programs across regions or territories.
  • Experience with marketing automation and customer relationship management platforms such as Marketo, HubSpot, or Salesforce.
  • Ability to measure, report, and optimize marketing impact.
  • Ability to thrive in a fast-paced, high-growth environment.

Responsibilities

  • Own and execute regional field marketing strategy aligned with corporate objectives and sales priorities.
  • Design and deliver integrated field programs, including events, roadshows, executive engagements, webinars, and account-based marketing initiatives.
  • Partner with sales leadership to support territory plans, pipeline creation and acceleration, and account expansion.
  • Manage end-to-end program execution, including planning, budgeting, logistics, promotion, execution, post-event follow-up, and measurement.
  • Drive demand generation and pipeline contribution through targeted campaigns and personalized experiences.
  • Collaborate with digital, content, product marketing, and partner marketing teams to ensure consistent messaging and execution.
  • Analyze program performance and pipeline impact, and provide regular reporting and insights to marketing and sales leadership.
  • Manage regional marketing budgets and ensure strong return on investment across initiatives.
  • Work with external vendors, agencies, and partners to scale execution and impact.
  • Optimize programs based on performance data, market feedback, and evolving business priorities.
  • Support the annual user conference by serving as the conduit to the field regarding discounted and free passes, and communicate, inform, and educate the field and senior sales leadership about the conference structure and sessions.

Desired Qualifications

  • Experience supporting enterprise and/or strategic accounts.
  • Familiarity with account-based marketing platforms and intent data tools.
  • Prior experience working with channel, global systems integrator, or alliance partners.
  • Global or multi-region field marketing experience.

About the Company

NiCE

Builds AI software for customer service

NiCE builds cloud software that lets businesses run customer service across phone calls, messaging and digital channels, alongside tools for financial crime prevention. Its CXone platform combines contact routing, automated self-service and workforce management so companies manage service teams and customer requests in one system. Cognigy supplies conversational AI agents, while Actimize analyzes transactions and communications for fraud and compliance teams. Customers pay through cloud subscriptions and usage fees, software licenses, support and implementation services. Founded in 1986, it maintains headquarters in Ra'anana, Israel, and Hoboken, New Jersey.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Ra'anana, Israel
Founded
1986

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