Project Manager
Delivery Hero
Project Manager
Delivery Hero
Global online food delivery marketplace
Project Manager Operations play a central role in shaping and improving the way foodora’s Marketplace ecosystem runs. They lead initiatives that enhance vendor operations, strengthen our customer offering, and drive internal efficiencies. By independently managing projects that directly and indirectly impact key operational and commercial KPIs, Project Managers ensure both vendors and customers experience the best possible value on the platform.
Main tasks
As a Project Manager Operations, your areas of responsibility include, but are not limited to:
Lead Development Projects: Own and deliver operational improvement projects, from API integrations, vendor performance initiatives to workflow optimizations.
Pilot & Implement New Functionalities: Run tests of new tools and processes, ensuring smooth rollouts, adoption, and long-term success across teams.
Leverage Insights for Innovation: Gather feedback from vendors and internal teams to identify gaps, propose product developments, and initiate enhancements to existing systems.
Optimize Systems & Workflows: Act as a knowledge resource for Shops specific tools (e.g., Pelican, foodora portal), support issue resolution, and drive system improvements.
Data-Driven Performance Improvements: Use data analysis and impact evaluations to design and implement initiatives that directly improve vendor operations and commercial results.
Cross-Functional Collaboration: Partner with Sales, Account Management, and other cross functional teams to ensure alignment and operational efficiency.
• 3-5 years of experience in project management or a similar role.
• Fluency inboth Swedish and English, with strong presentation skills tailored for both executive stakeholders and local cross-functional teams.
• Experience in:
At Foodora, we expect every employee to act in alignment with our leadership principles; Own it, Dive Deep, Deliver Value Fast, Raise The Bar, Bring Good Vibes and Stay Humble. Meaning: Own your work, understand it deeply, move fast on what matters, lift and raise the bar for yourself and others, spread positivity, and stay curious and humble every step of the way.
Global online food delivery marketplace
Delivery Hero SE runs a global online marketplace for food delivery and on-demand services. It connects customers with restaurants, local shops, and delivery-only Dmarts through mobile apps and websites, with orders placed and paid online and deliveries handled by its logistics network. The platform makes money mainly from commissions on each order, delivery fees, advertising, and quick-commerce services for groceries and household items. Its approach combines a wide geographic reach with multiple lines of business (restaurant delivery, groceries, and logistics), often growing by acquiring local competitors, to control both the marketplace and delivery operations and capture a large share of local on-demand commerce.
Explore more opportunities at Delivery Hero