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Advocate Health Care

Nonprofit health system delivering comprehensive care

Medical Assistant 2

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeCharlotte, NC, USA

About the Job

Requirements

  • A high school diploma or GED is required.
  • Completion of an accredited or approved Medical Assistant program, qualifying structured clinical military training, or an emergency medical technician background is required, with the alternatives varying by division; some divisions accept two years of verifiable full-time Medical Assistant experience within the last five years instead of program completion.
  • Two years of experience in a clinical practice setting as a Medical Assistant is required.
  • A current American Heart Association Basic Life Support certification is required for Greater Charlotte and Wake Forest; other divisions require it within 45 days unless the department leader determines it is not required.
  • Medical Assistant certification or registration is required for the relevant divisions through an accepted national organization; Greater Charlotte requires recognized or certified status as a Certified Medical Assistant or Registered Medical Assistant.
  • Successful completion of Atrium Health’s competency assessment is required for Greater Charlotte and Wake Forest.
  • The role requires the ability to perform routine and complex technical skills within the Medical Assistant scope of practice after competency is demonstrated.
  • The role requires computer skills including keyboarding, navigation within a Windows operating system, and email use, with exposure to electronic medical record systems.
  • The role requires patient-service skills that support a positive patient experience.
  • The role requires the ability to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above the shoulders throughout the workday.
  • The role requires the ability to lift 35 pounds without assistance; for patient lifts over 35 pounds or when a patient cannot assist, patient-handling equipment and another team member are expected when available.
  • The role requires functional speech, vision, hearing, and touch, and fine-hand manipulation skills.
  • The role involves frequent exposure to mechanical, electrical, chemical, blood, and body-fluid hazards and requires protective clothing and equipment as needed.

Responsibilities

  • Follow Medical Assistant scope-of-practice requirements, policies, and procedures, and maintain training and competency for the specialty when providing patient care.
  • Perform rooming and visit tasks, including taking vital signs, reconciling medications, collecting medical history, completing health maintenance, reviewing allergies, and conducting screenings such as depression, suicide, falls, and social drivers of health.
  • Assist providers with ordered procedures or perform them as ordered.
  • Perform laboratory duties, including venipuncture, specimen collection, labeling and packing, preparing laboratory orders and requisitions, and tracking results.
  • Perform point-of-care testing under standing or provider orders and complete Clinical Laboratory Improvement Amendments-approved waived laboratory tests and practice-specific diagnostic testing in accordance with Clinical Laboratory Improvement Amendments standards.
  • Administer medications and vaccines safely in accordance with medication-administration rights.
  • Perform duties such as medication refills, insurance authorizations, safety and regulatory log completion, patient messaging, medication and supply ordering, appointment scheduling, and referrals.
  • Communicate effectively and promptly, work as a team, and escalate issues appropriately.
  • Maintain a clean work environment, clean instruments and equipment appropriately, ensure equipment and supplies are in working order, and keep areas adequately stocked.
  • Provide care appropriate to patients’ ages by applying knowledge of growth and development across the lifespan, assessing patient-status data, interpreting information to identify age-specific needs, and delivering care according to departmental policies and procedures.
  • Operate all equipment necessary to perform the job.

Desired Qualifications

  • Completion of a system-approved program to become a primary trainer for new teammates is required for Greater Charlotte.
  • In select areas, Pediatric Emergency Assessment, Recognition, and Stabilization certification may be required within one year.
  • For Wake Forest, demonstrate professional practice advancement through professional governance, safety coach, super-user, vaccine coordinator, or SPICE or Occupational Safety and Health Administration/infection-prevention certificate-holder roles for the unit, and achieve six points from the list of additional market responsibilities.

About the Company

Advocate Health Care

Nonprofit health system delivering comprehensive care

Advocate Health Care is a faith-based nonprofit health system serving Illinois and Wisconsin with a network of hospitals, clinics, and providers. It delivers a broad range of medical services using current techniques and ongoing research, coordinated through clinical integration. The organization offers financial advocacy and assistance to help uninsured or underinsured patients manage hospital bills. Its goal is to improve patient care and expand access by combining high-quality medical services, financial support, and a commitment to clinical excellence.

Company size
10,001+
Company stage
Late Stage VC
Total funding
$18M
Headquarters
Oak Brook, IL
Founded
1976

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