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All Accor

Global hotel management, franchising, loyalty program

Arrumador

Janitorial ServicesPosted on Nov 13
Full-timeFortaleza - Ceará, Brazil

About the Job

Requirements

  • Completed elementary education.
  • Basic knowledge of arranging and cleaning general environments.
  • Attention to detail.
  • Professional discretion and ethics.
  • Responsibility and commitment.
  • Organization.
  • Teamwork.
  • Good communication.
  • Proactivity and agility.

Responsibilities

  • Clean, arrange, and organize guest rooms and other areas according to the quality standards and characteristics of the operating brand, supporting the well-being and safety of guests and colleagues.
  • Arrange and clean guest rooms using cleaning products and personal protective equipment appropriately, following safety standards and Standard Operating Procedures.
  • Clean and maintain assigned social and service areas according to the schedule prepared by management.
  • Organize carts with all materials needed to perform the work.
  • Check the operation of equipment in guest rooms and promptly notify a supervisor or submit a maintenance work order when repairs are needed.
  • Forward items lost or forgotten by guests to housekeeping or management for registration in the system according to procedures.
  • Share identified guest preferences with the Reception team so the ACDC system can be updated and products and services personalized for each guest.
  • Represent the brand values and actively participate in service-culture activities.
  • Follow managers’ instructions on recycling and conserving water, energy, and cleaning products to meet environmental objectives.
  • Perform other related duties as required by the hotel or department.

Desired Qualifications

  • Knowledge of cleaning products and their use.

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size
10,001+
Company stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967

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