US Payroll - Delivery Manager

Your Role

We are seeking for an experienced US Payroll - Delivery Manager to join our team. The successful candidate will be responsible for timely and accurate processing of employee payroll data according to the project deadlines.

In this role you will play a key role in:

• US Payroll Processing - Weekly/Bi-Weekly/Monthly and Off-Cycle Payroll Processing. New Hire, Termination, Transfer and Overpayments, Retro Processing, Good Knowledge of Time and labor and Overtime Rules
• Respond to client’s queries accurately (via phone, live chat, email and case management system)
• Provide clarification of HR policies and procedures
• Manage assigned part of the process according to Capgemini methodology and/or agreed transition plan
• Organize knowledge sharing sessions both within the team and cross teams

Your Profile

• Experience of 9 to 12 years in managing US Payroll activities.
• System data entry experience (Workday, Oracle HCM, Taleo, SuccessFactors, etc.)
• Experience of maintaining data in excel, Pivot, V Look up
• Strong people management skills
• Handle complex problems raised by client and provide solution
• Handle the client communication and client Reporting
• Excellent job organization and time management skills
• Attention to details and very good analytical skills;
• Good communication skills
• Interaction with Client daily via phone, chat and email, work on resolving HR related issues, cooperate with other delivery team members
• Flexible working in night shifts

 

What you'll love about working here

• You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work.
• We’re committed to ensure that people of all backgrounds feel encouraged and have a sense of belonging at Capgemini. You are valued for who you are, and you can bring your original self to work.
• At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges.