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Beth Israel Lahey Health

Integrated health system delivering care, education

Facilities and Engineering Program Controls Manager

Full-TimeUpdated on 10/23/2026
$90k - $120k/yr
Expert
Bachelor's, Master's
United States
In Person
Project & Program ManagementProgram Management

About the job

Requirements
  • A bachelor's degree in Engineering, Business Administration, Management, Public Administration, or Urban Planning is required.
  • More than 10 years of related work experience is required.
  • Demonstrated understanding of project controls fundamentals, including critical path method scheduling, cost and change control, and progress reporting.
  • Advanced skills with Microsoft applications such as Outlook, Word, Excel, PowerPoint, or Access, and other web-based applications; ability to produce complex documents, perform analysis, and maintain databases.
  • Ability to make decisions guided by precedents, policies, and objectives, including recommendations affecting a department or functional area.
  • Ability to address varied, complex, and often non-recurring problems using staff input, innovative and creative approaches, and Lean diagnostic techniques.
  • Ability to set goals and determine how to accomplish defined results within guidelines, with broad guidance and overall direction from a manager or director.
  • Ability to summarize and communicate moderately complex information in varied written formats to internal and external customers.
  • Ability to comprehend and communicate complex verbal information in English to medical center staff, patients, families, and external customers.
  • In-depth knowledge of concepts, practices, and policies and the ability to apply them in complex, varied situations.
  • Ability to act as a team leader for small projects or work groups, create a collaborative and respectful environment, and improve workflows.
  • Ability to provide professional, service-oriented, respectful customer service to patients, visitors, staff, and external customers, using active listening and problem-solving skills and remaining calm in stressful situations.
  • Close attention to tasks is required for accurate completion.
  • Ability to adapt to daily work variation, use independent judgment, and manage priorities.
  • Must meet the organization's influenza vaccination requirement as a condition of employment.
  • The work is sedentary, involving exertion of up to 10 pounds occasionally, mostly sitting, and occasional walking and standing.
  • The role requires endurance for up to 3–4 hours without a break, frequent sitting, frequent one-handed power grasping, fine manipulation using both hands, and keyboard use.
Responsibilities
  • Develop and maintain a department-wide project controls system to track and manage schedules, budgets, construction progress, and other key project metrics.
  • Train project management staff on control procedures, design and construction contract administration, and other key business processes.
  • Develop and maintain standardized documents, policies, and procedures for procurement and the administration of agreements and construction front-end documents.
  • Conduct quality assurance to ensure compliance with document control procedures, including project close-out and document archiving.
  • Manage procurement consultants and construction contractors, including drafting and issuing requests for proposals and other solicitations, reviewing bid documents, evaluating responses for threshold compliance, participating on selection committees, documenting procurement, and performing pricing analysis.
  • Review and approve progress payments, change orders, amendments, claim settlements, and other contingency transfers.
  • Provide direction and support to project managers implementing contract administration procedures for individual construction projects, including schedules of values, change order logs, RFI logs, and related administrative controls.
  • Conduct quality assurance to ensure compliance with contract administration procedures.
  • Work with project managers and program controls staff to collect and summarize project information in monthly executive progress reports tracking cost, schedule, and quality performance.
  • Provide direction and support to project managers implementing document control procedures for individual projects, including electronic and manual filing systems and document access and security permissions.
  • Independently analyze selected contractor claims and change order requests for additional compensation and time extensions to ensure consistent contract interpretation.
  • Coordinate project administration with the Finance Department on project accounting, including establishing budgets and account tracking numbers, monitoring budgets, revising forecasts as needed, and closing project financials with accounting upon project completion.
  • Generate purchase requisitions and administer purchase orders in the PeopleSoft ERP application.
  • Assist in planning, monitoring, or managing the department functional area's budget.
Desired Qualifications
  • A master's degree in Engineering, Business Administration, Management, Public Administration, or Urban Planning is preferred.

About the company

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Beth Israel Lahey Health

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Beth Israel Lahey Health is an integrated health system that coordinates care across hospitals, clinics, and other care settings to keep patients connected wherever they are. Its services come from doctors, nurses, technicians, social workers, and educators who work together, guided by medical research and education. The system operates by linking hospitals, primary and specialty care, and support services so patients receive seamless care with access to resources like research-informed treatment and training for staff. Unlike standalone hospitals or fragmented care providers, it combines multiple facilities and care teams into a single network to improve consistency and efficiency. The overarching goal is to improve patient outcomes and experience by delivering high-quality, coordinated care through research-backed practices and continuous education for its workforce.

Company Size

10,001+

Company Stage

N/A

Total Funding

N/A

Headquarters

Cambridge, Massachusetts

Founded

2017

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Simplify's Take

What believers are saying

  • BILH posted a $93 million operating gain in 2025 after four loss-making years.
  • First-quarter 2026 operating income hit $60.2 million, reversing last year's loss.
  • Heidi's pilot cut after-hours work for 74% of users and lifted patient presence.

What critics are saying

  • Kevin Tabb exits by 2027, forcing a national CEO search during expansion.
  • Massachusetts AG price caps and annual monitoring constrain pricing through 2025.
  • 2025 RICO litigation against drug and pharmacy giants ties BILH to costly court fights.

What makes Beth Israel Lahey Health unique

  • BILH spans 14 hospitals and 39,000 employees, combining academic and community care.
  • BILH’s 2026 Heidi rollout standardizes ambient AI scribing across all physicians.
  • BILH is shifting 64% of care outside Boston and Burlington, deepening local access.

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Benefits

  • Mental Health Support

Company News

Associated Press
Apr 28th, 2026
Beth Israel Lahey Health rolls out Heidi's AI scribing to all physicians after 90% report better patient presence

Beth Israel Lahey Health is rolling out Heidi's ambient AI scribing tool to all its physicians following a successful trial across its facilities. The health system, which serves over 6,000 providers across 14 hospitals and 175 primary care practices, prioritises addressing physician burnout, with nearly half of US physicians reporting burnout. During a six-month trial offering Heidi to 1,000 providers, the majority adopted the technology. Survey results showed 89% were satisfied with note quality, 90% felt more present with patients, 74% reduced after-hours work time, and 82% experienced reduced cognitive load during visits. The implementation demonstrates how ambient AI can deliver immediate relief to physicians whilst benefiting patients and the healthcare system. Heidi supports over 2 million consultations weekly globally and has raised $96.6 million from investors including Point72 Private Investments and Blackbird.