Quality Engineer

Description

We are ERock!

ERock is a leader and innovator in distributed energy. ERock has responded to long-term trends in electricity by becoming the first smart-grid supplier to US energy consumers. The company installs, operates, and integrates its highly flexible, low-cost, and quick-response distributed generation to increase reliability and stability, reduce costs and decrease carbon footprint.

At ERock, our backup generators ensure that customers will never be without power, allowing their business to operate normally when there is an outage in the area. Our innovative approach provides customers with highly reliable, ultra-clean backup generation at a fraction of the cost of traditional backup solutions. We seek those who share our commitment to customer service, innovation, and ingenuity.

Role Overview:

The Quality Engineer will be a member of the Quality Team, reporting to the Quality Director in Manufacturing. 

Key Responsibilities:

Production Quality Support

• Provide Quality guidance to Production on product requirements, specifications, drawings, and acceptance criteria.
• Support Production in resolving significant, complex, or recurring quality issues.
• Participate in investigations of quality escapes, customer issues, and significant internal defects.
• Develop or support development of inspection plans, Quality Plans, and Inspection & Test Plans (ITPs).
• Define appropriate inspection methods and risk-based sampling requirements.
• Support First Article Inspection (FAI), final inspection, FAT, and customer-witnessed quality activities.
• Work with Production and Engineering to establish effective defect prevention and containment measures.
• Provide Quality input to process changes, engineering changes, and new product introductions.

Nonconformance & Corrective Action

• Manage the technical investigation of internal and supplier nonconformances.
• Lead root-cause analysis for significant or recurring quality issues.
• Use structured problem-solving tools such as 5-Why, Fishbone, Pareto, and 8D.
• Coordinate containment and corrective-action activities with Production, Engineering, Supply Chain, and suppliers.
• Develop and document technical corrective actions.
• Evaluate proposed corrective actions for effectiveness from a Quality perspective.
• Verify implementation and effectiveness of corrective actions.
• Support MRB activities and provide technical Quality recommendations for disposition.
• Identify repeat issues and escalate systemic problems to the Quality Manager.
• Support Quality Alerts and other technical quality communications as required.

Supplier Quality

• Serve as the Quality team's primary technical contact for assigned suppliers.
• Review supplier quality documentation, inspection reports, certificates, and test results as required.
• Establish risk-based incoming inspection and sampling requirements for purchased components.
• Lead supplier nonconformance investigations and Supplier Corrective Action Requests (SCARs).
• Support supplier qualification and initial quality assessments.
• Participate in supplier audits, source inspections, pre-shipment inspections, and supplier FAT activities as required.
• Work with Supply Chain and suppliers to contain and resolve quality issues that may impact production.
• Identify opportunities to improve supplier quality and reduce incoming defects.

Quality Planning & Inspection

• Identify critical-to-quality characteristics and appropriate verification methods.
• Establish inspection and sampling requirements based on product and process risk.
• Review engineering drawings, specifications, customer requirements, and applicable standards to establish inspection criteria.
• Support development of inspection checklists and acceptance criteria.

FAT & Customer Quality Support

• Support Factory Acceptance Testing (FAT) from a Quality perspective.
• Participate in FAT preparation, inspection, testing, and customer witnessing activities.
• Verify required inspection and test records are complete and traceable.
• Support investigation and resolution of FAT failures or customer findings.
• Provide technical Quality support during customer inspections and quality-related discussions.

Requirements

Basic (Required) Qualifications:  

• Bachelor’s degree in engineering (Mechanical or Electrical)
• 2+ years of experience in manufacturing quality, supplier quality, or a related technical environment.
• Experience with manufacturing quality and supplier quality activities.
• Experience with nonconformance investigation and corrective action.
• Ability to interpret engineering drawings, specifications, and technical requirements.
• Working knowledge of 5-Why, Fishbone, Pareto, 8D, FMEA, and other quality tools.
• Strong analytical and problem-solving skills.
• Strong communication and cross-functional collaboration skills.

Preferred Qualifications: (Desirable attributes that go beyond minimum, for better success/alignment with the role)

• Experience with generator assembly, power generation, or industrial equipment.
• Supplier Quality Engineering experience.
• Experience with Factory Acceptance Testing.
• ASQ Certified Quality Engineer (CQE) or equivalent.
• Lean Six Sigma experience.
• Experience with ERP/QMS systems.

Benefits:

• Competitive Pay
• Medical, Dental, Vision, and Prescription Drug Insurance
• Company-Paid Life Insurance
• Flexible Spending Account (FSA)
• Health Savings Account (HSA) with a company contribution
• Wellness Programs and Incentives
• 401(k) Retirement Plan & Company Match
• Paid Time Off – Sick & Vacation Time
• Paid Holidays
• Cool Open-Office Concept 

Do you have what it takes to join the ERock team? Send us your cover letter and resume today.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ERock is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

At ERock, we embrace diversity, including all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education — to name a few. We understand and recognize that diverse backgrounds and perspectives strengthen our teams and our business. The foundation of our diversity efforts is closely tied to our core values specifically our value of “The Team” which includes “Mutual Respect, Openness, and Honesty.”