General Virtual Assistant
About the job
- At least 6 months to 1 year of experience as a Virtual Assistant.
- Be at least 18 years old and have completed Senior High School.
- Have phone, email, and instant messaging communication skills.
- Have organizational and time-management skills.
- Be able to work a graveyard shift.
- Be familiar with current technologies, including desktop sharing, cloud services, and Voice over Internet Protocol.
- Have experience with word-processing software and spreadsheets, such as Microsoft Office.
- Know how to use online calendars and scheduling tools, such as Google Calendar.
- Have a USB headset with noise cancellation, a working webcam, and a computer with at least a 1.8 GHz processor and 4 GB of RAM.
- Have a primary cable internet connection of at least 25 Mbps and a backup internet connection of at least 10 Mbps.
- Request, verify, and upload supplier price lists, promotional rates, and Netrivals competitor mappings into ERP and store systems.
- Identify unassigned stock-keeping units, evaluate potential suppliers, and add new sourcing partners to company systems.
- Verify supplier order confirmations against internal purchase orders for pricing, items, and quantities, and draft purchase orders as assigned.
- Follow up with suppliers on delivery schedules, enter updated estimated arrival times into WeClapp ERP, and notify internal teams.
- Obtain transport quotes, generate shipping labels, and coordinate with carriers including UPS, DHL, and DSV.
- Prepare commercial invoices and resolve shipping delays or carrier inquiries.
- Create or update stock-keeping unit product data according to standard operating procedures, screen operational emails, and draft customer quotes or sales orders upon request.
- Experience in the e-commerce or procurement industry.
About the company
Wing Assistant provides virtual assistant services for businesses, offering dedicated virtual assistants that work remotely on a full-time or part-time basis through a subscription model. Clients hire VAs who handle administrative tasks such as invoicing, payment tracking, and expense recording, while gaining complimentary access to the Wing Task Workspace App for communication, task management, file sharing, and screen recording. The service works by assigning a dedicated VA and, if needed, a Customer Success Manager plus thorough training for assistants to ensure consistent quality. This differentiates Wing Assistant through a strong emphasis on customer support and investment in VA training, with pricing tied to service level and hours required. The company’s goal is to help businesses run more efficiently by providing reliable, scalable administrative support via licensed remote assistants.
Company Size
1,001-5,000
Company Stage
Seed
Total Funding
$2.2M
Headquarters
Berkeley, California
Founded
2018
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Simplify's Take
What believers are saying
- Wing reported 210% annualized growth after $1.4 million revenue-based financing in 2023.
- Its 2026 careers pages show active hiring, suggesting demand and ongoing operational expansion.
- 2026 content marketing around outsourcing and AI services strengthens lead generation against smaller rivals.
What critics are saying
- Wing still relies on low-margin labor subscriptions, exposing it to price wars and churn.
- 2026 job posts tie Wing to M32 AI, signaling uncertain strategic drift from core services.
- The mandatory arbitration terms and security complaints raise client-trust risk before 2027 renewals.
What makes Wing Assistant unique
- Wing bundles dedicated virtual assistants with customer success and task-workspace software.
- Its 2026 hiring pages emphasize global remote coverage across hundreds of open roles.
- Wing markets specialized vertical support, including medical scribing and customer service outsourcing guides.
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Benefits
- Performance Bonus
- Job Security
- Paid Training
- Inclusive Culture
- Upskilling Opportunities
- Remote Work Options
- Exceptionally Supportive Team
- Opportunities for Career Growth
- Company Social Events
- Holiday & Overtime Pay